Director of Luxury Sales (HCMC Based)

- Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
- Participate in the preparation of the Resort’s Strategic Plans, budget’s meeting, P&L meeting
- Establish and interpret key performance indicators to manage the department, consistently takes into accounts financial implications of business decisions and recommendations
- Educate, train and motivate the teams to achieve department and hotel revenue goals.
- Be responsible for your department P&L
- Produces the Annual Revenue Plan in conjunction with Executive Committee, Sales and Marketing Budgets and forecasts
- Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved
- Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
- Produces monthly Sales reports and forecasts
- Works with Director of Finance in the preparation and management of the Department’s
- Perform Brand’s Services behaviours in daily operation basic towards the guests
- Drive to deliver Luxury Experiences to guests, to achieve Heartbeat target
- Develop and update department SOPs (standard Operation Procedure), JD (Job description) and implement it to enhance the guest experience
- Ensures the hotel is represented as an active member of the local community through association membership
- Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
- Creates and implements special programmes to achieve greater productivity through:
o Increasing average rate
o Increasing occupancy
o Increasing business volume during difficult periods
o Increasing local food and beverage banqueting sales
- Co-ordinates the development of all promotional material
- Provides direction on and conducts market research
- Coordinates sales and promotes business for other InterContinental Hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office
- Plans and executes sales trips to major market areas
- Attends major travel functions to promote sales for the hotel
- Produces monthly Sales reports and forecasts
- Establishes and continuously updates mailing lists
- Organizes and attends major sales/PR related functions within the hotel
- Works with Human Resources on manpower planning and management needs
- Works with Director of Finance in the preparation and management of the Department’s budget

Required skills:
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Proficient in the use of Microsoft Office
- Good writing skills

Qualifications:
- Bachelor’s degree in Sales, Marketing or related field.

Experience :
- 4 years of relevant experience or similar supervisory role, or an equivalent combination of
education and work-related experience.

- Lương Tháng 13
- Bảo hiểm sức khỏe cho bản thân và gia đình
- Hơn 14 ngày nghỉ trong năm

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