Director of Human Resources

Reports to: General Manager

POSITION SUMMARY:
Responsible establish and implement HR strategy to support hotel operations and improve hotel business performance. Fully in charge of the Human Resources Department.

RESPONSIBILITIES:
- Leading the establishment of Human Resources Policies and monitor the implementation in hotel. Make sure the hotel policy is followed the local government employment regulations and labor law.
- Provide a professional advice to General Manager and Executive Committee about HR strategy and policy.
- Choose the right recruitment channel and monitor the recruitment process to select the right associate according on the requirement of operation and market situation including internship.
- Establish and maintain a competitive salary and benefits systems.
- Conduct interview on Department Head Level.
- Establish, implement and develop the Talent Development program to keep the key person and reduce the turnover rate.
- Establish competitive Compensation and Benefits strategy.
- Establish and implement Associate Recognition programs.
- Establish and implement Associate Communication programs.
- Improve associate satisfaction and conduct the annual Associate Opinion Survey (AOS)
- Implement an effective Performance Management Process (PMP) in line with corporate guidelines.
- Provide and maintain a health and safety working environment to avoid and reduce the workplace injury.
- Implement and develop the culture as “Count On Me!” within hotel.
- Maintain and develop Human Resources P&Ps, Hotel Job Descriptions, Hotel Organization Chart etc. to ensure they are matching the updated laws and regulation and hotel situations.
- Monitor Training Department to design, implement and review training programs to meet specific department needs.
- Implement and maintain Human Resources Department training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and.
- Conduct interview skills training and labor law and regulations training to ensure all department heads have the necessary knowledge about HR to perform their job more effectively.
- Conduct Human Resources Department development and performance reviews, identifying key person for further development and structured career path.
- Guide and supervise the staff’s performance in HR department.
- Participate in the preparation of the Strategic Business and Operating Plans.
- Prepare Hotel Manning with all department heads.
- Prepare HR budget with Director of Finance and General Manager.
- Participate in local HR Committee to get the updated information about local talent market and employment regulations.
- Represent the hotel to solve the labor dispute, arbitration and litigation.
- Complete the other tasks and jobs which assigned by General Manager.

ABILITIES / KEY COMPETENCIES / SKILLS:
- Good communication skills both English and Chinese.
- Familiar with Local Labor and Employment Regulations.
- Proficient in the use of Microsoft Office.
- Problem solving, analytic, reasoning, motivating, organizational and training abilities.
- Good writing and training skills.
- Strong Leadership skills in managing teams.
- Ability to manage complex relationships.

EDUCATION / CERTIFICATES / EXPERIENCE:
- Bachelor’s degree in Human Resources / Tourism Management or other related subjects.
- 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

- Attractive salary: Negotiation
- Health insurance package
- Professional working environment

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