Digital Account Manager

Due to rapid growth, we are seeking a talented and motivated self-starter to join the fast-growing APAC team as a Digital Account Manager in our HCMC, Vietnam office. If you are a professional with excellence and consistency in all aspects of managing clients; strategizing, planning and managing digital content and media campaigns then we encourage you to apply. Experience in the kids under 14 market and/or media/advertising/content industry is a bonus.

Pre-sales
■ Develop an understanding of our clients business issues to provide relevant, winning digital solutions for kids digital advertising
■ Own collateral management for Sales - ensuring everything that goes out the door is 100% up to date, style-compliant and reflects our product and company correctly
■ Assist in the preparation of responses to briefs - own quality of all responses to briefs to clients
■ Collect data from existing campaigns and analyse to devise product/campaign strategies for clients to achieve their objectives
■ Develop and share valuable insights with relevant teams, be the go-to on all client work
■ Support the Sales Team to allow them to be out in market talking to brands about the benefit of working with TotallyAwesome
■ Own production of sales collateral materials:
○ Sales deck templates
○ Inventory one pagers
○ Drive development and execution on schedule special packages
■ Ensure correct teams are consulted for each project
○ AdOps: Forecasting and costs
○ Client Services: client specific insights + kidsafe checks
○ Creative Team: Formats, costs
○ Pub Dev: New Publishers solutions
Mid Campaign
■ Working with Ad Ops to understand if there’s an opportunity to upsell or move existing spend to a better performing ad unit to maximise ROI
■ Transitioning IOs into post-sales execution by entering into CRM Tool
■ Project Manage the APAC client portfolio including content, and social media campaigns: coordinating with internal departments across our teams in the APAC region
■ Own aspects of campaign delivery: Client Management, briefing designers and creative planning, and reporting etc.
Post campaign
■ Work with ad ops for each end of campaign report including case studies as required
■ Complete administrative processes consistently and constantly look for ways to streamline and automate
■ Interact and coordinate with the sales team and team members in other departments working on the shared client accounts
■ Be an additional pair of eyes and ears for the sales team

■ You’re a self-starter, you can clearly demonstrate your ability to get things done without direct supervision and understand what it means to deliver excellence to clients
■ Some digital marketing experience including strategy, creative, planning, execution, project management and reporting is desired
■ You have an unstoppable ability to develop and maintain key relationships with clients - they should be your biggest fans!
■ You’re insanely well-organised with excellent communication and stakeholder management skills and a high level of attention to detail
■ You’re extremely driven to learn and succeed in the Digital Media industry
■ You think logically, even under pressure, and come up with innovative solutions to problems
■ You’re analytical and have a great head for numbers
■ Excellent written and spoken English

- 13th month salary
- 15 day of paid leave
- Laptop Loan program

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