Deputy Customer Service Manager
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 102 lượt xem
Ngày cập nhật: 14/06/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Hành chính/Văn phòng, Dịch vụ khách hàng, Kinh doanh/Bán hàng
Mô tả công việc
1. Control prices:
• Calculate & offer price for Sales Team
• Perfect pricing without mistake for all product lines including Engineered Solutions and all channels
• Perfect price review for all product lines including Engineered Solutions and all channels
2. Customer Support:
• Handle 1st level customer support without delay or complaint from external & internal customer
• Investigate customer's problems and find solutions.
• Collaborate with internal department to customize and optimize the processes
3. Call Management: (support team member)
• Outbound Call Management: make outbound calls to all participants of the customer care campaign for TG Hospitality, make outbound calls to all Key Accounts (priority groups 1, 2, 3), make outbound calls to large customers in the month (over 200 Mil)
• Inbound Call Management: handle inbound calls via Hot-line
4. Sales Order Management
5. Manager customer service team: recruit, motivate and
develop team members (4 CS,1 call center)
• Calculate & offer price for Sales Team
• Perfect pricing without mistake for all product lines including Engineered Solutions and all channels
• Perfect price review for all product lines including Engineered Solutions and all channels
2. Customer Support:
• Handle 1st level customer support without delay or complaint from external & internal customer
• Investigate customer's problems and find solutions.
• Collaborate with internal department to customize and optimize the processes
3. Call Management: (support team member)
• Outbound Call Management: make outbound calls to all participants of the customer care campaign for TG Hospitality, make outbound calls to all Key Accounts (priority groups 1, 2, 3), make outbound calls to large customers in the month (over 200 Mil)
• Inbound Call Management: handle inbound calls via Hot-line
4. Sales Order Management
5. Manager customer service team: recruit, motivate and
develop team members (4 CS,1 call center)
Yêu cầu ứng viên
• Bachelor degree
• Good communication skills in English
• 1 or 2-year experience in a Supervisor or Manager position.
• Experience manager a small team (3-4 members)
• A responsible attitude
• Ability to make decisions under pressure
• Calm and patient
• Ability to lead and motivate others
• Good communication skills
• Good communication skills in English
• 1 or 2-year experience in a Supervisor or Manager position.
• Experience manager a small team (3-4 members)
• A responsible attitude
• Ability to make decisions under pressure
• Calm and patient
• Ability to lead and motivate others
• Good communication skills
Quyền lợi được hưởng
- Lương tháng 13
- Bảo hiểm sức khỏe
- Phụ cấp điện thoại
- Bảo hiểm sức khỏe
- Phụ cấp điện thoại
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CÔNG TY TNHH MỘT THÀNH VIÊN KARCHER
811A- 811B, Trường Chinh, Tây Thạnh, Tân Phú
Người liên hệ: Ms. Ánh Minh
811A- 811B, Trường Chinh, Tây Thạnh, Tân Phú
Người liên hệ: Ms. Ánh Minh
Kärcher, the world’s leading provider of innovative cleaning solutions, is a family owned company that has built its impressive growth on foundations of mutual respect and trust. We strongly believe that our people are our most important assets; our successes are the successes of our employees. As a Multi-National Corporation, ...Chi tiết
Kärcher, the world’s leading provider of innovative cleaning solutions, is a family owned company that has built its impressive growth on foundations of mutual respect and trust. We strongly believe that our people are our most important assets; our successes are the successes of our employees. As a Multi-National Corporation, we have established subsidiaries in over 60 countries and are employing more than 11.000 people worldwide. Our Vietnam subsidiary was established in 2012. Since then we have grown to a team of 20+ employees spanning a wide range of departments. Ẩn chi tiết
Bạn đang xem tin việc làm Deputy Customer Service Manager trong ngành Hành chính/Văn phòng được tuyển dụng tại Hồ Chí Minh bởi CÔNG TY TNHH MỘT THÀNH VIÊN KARCHER. CÔNG TY TNHH MỘT THÀNH VIÊN KARCHER đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Deputy Customer Service Manager cách đây lúc 15/08/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
CÔNG TY TNHH MỘT THÀNH VIÊN KARCHER
Địa chỉ: 811A- 811B, Trường Chinh, Tây Thạnh, Tân Phú
Quy mô: 25-99 nhân viên
Việc làm tương tự
Deputy Customer Service Manager
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ