DBA Support Consultant

The main responsibilities relate to the management and maintenance of Oracle E-Business Suite environments and other Database related solutions.

The main areas of responsibility are:
• Monitoring, managing and resolving support incidents in conjunction with the central Managed Services Helpdesk;
• Involvement in the development of new IT solutions and the maintenance of support documentation;
• Working as part of a wider architectural team to ensure the feasibility of the end to end client solution and its alignment to the future technical and business direction of client
• Performing standardised and bespoke technical activities during the deployment and support of client environments.
• Creating and maintaining client specific technical documentation
• performs various technical and process analysis activities to gather required information for the resolution of an issue
• Providing design and specification development support to consultants
• Responding to functional and technical elements of requests for information
• Resolving customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
• Working in shifts
• Participating in 24x7 on-call rotation and perform after hours support, as needed.
• Working with teams and clients across multiple geographies (India, UK, Iberia, Vietnam and US)

• Installation & Upgrade experience for Oracle E-Business Suite and Oracle Databases (11i to R12, R12.1 to R12.2)
• Must be well versed with AD / adpatch utilities.
• Cloning and patching applications and databases (using adclone and manual cloning techniques).
• Database Management (9i, 10g, 11g, 12c)
• Backup and recovery, Expertise in RMAN, hot and cold backups.
• Database lock, space management, export and import of the database
• Ability to investigate and diagnose performance issues at database and application level.
• Implementing and managing DR databases (using Oracle Dataguard).
• Must have knowledge about concurrent managers.
• Administering Oracle Weblogic Server
• Monitoring databases using OEM & custom monitoring tools (Nagios / Groundwork)
• Knowledge of Unix / Linux Operating System.
• Capacity Management
• Security and Access Management

Any experience of the following technical skills would also be advantageous:
• Exposure to Middleware Products (OBIEE, BI Publisher, etc.)
• SQL Server Exposure or NOSQL / Big Data Databases
• ITIL certification
• Azure / Oracle Cloud
• Mongo

- Yearly Bonus
- Premium Healthcare Insurance
- Team Building

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