Customer Support (Open for fresher)

* Responsibility

• Receive and resolve inquiries from recruiters/headhunters via phone, email or chat.

• Identify customer needs and help customers use specific features.

• Follow up with clients/headhunters to ensure their technical issues are resolved.

• Gather feedback and share with our Product, Sales and Marketing teams

• Support candidates referred from Recruitery during the interview process until the end of their probation.

* Requirements:

Working Experience:

• Female only

• 1+ year of related working experience

• Not hiring the candidate who has solid experience with traditional companies

• Must have a friendly voice as you will be answering calls

• Proficient with Microsoft Office Suite and G-Suite

• Able to communicate with clients in English (speaking & writing)

• Able to keep track of the Customer Service requests.

• Great communication and documentation skills required.

Personal Qualities:

• Teamwork eagerness.

• Good communication both inside and outside the team.

• Responsibility, self-motivation, independence.

• Ability to work under pressure

• Be comfortable wearing many hats as we adapt to meet our audience’s needs

• Startup mentality: self-starter, proactive, flexible.

• Customer-centric mindset and lean approach will be highly valuable.

Preferred Skills and Experiences:

• Experience in start-up environment, especially tech startup.

• HR experience (recruitment)

**Open for fresher**

* Why Candidate should apply this position

We are the leading and largest talent referral platform in Vietnam. Over hundreds of companies have been using Recruitery to assist their talent acquisition efforts such as VNG, OPPO, SEA Group, PwC, KMS, OYO, ... 

­ - Excellent and competitive salary package with a performance bonus.

­ - Opportunities to improve English skills through our international working environment.

­ - Opportunities to gain hands­on experience in dealing with and negotiating with big clients.

­ - Flexible working hours

- ­ Salary review based on performance upon request.

­- Unlimited potential for career growth because we are small and fast­growing.

­- Parking allowance, free lunch.

­- Professional, dynamic and open working environment