Customer Support Agent

Mức lương: Thỏa thuận

Đã hết hạn nộp hồ sơ - 1792 lượt xem

Ngày cập nhật: 15/03/2019

Thông Tin Tuyển Dụng

Hình thức làm việc: Toàn thời gian

Chức vụ: Thực tập sinh

Ngành nghề: Dịch vụ khách hàng

Giới tính:Không yêu cầu

Bằng cấp:Chưa cập nhật

Làm việc tại:Hồ Chí Minh


Mô tả công việc

JOB OVERVIEW
We are a US based, fast growing financial services startup. Working with us, you will be a part of our incredible, exceptional and international team. You are encouraged to gain different skill sets, to contribute your talent and to expand your abilities. If you are seeking a chance to work in our fast moving company, we have high growth potential for those who excel.

ABOUT THE ROLE:
The Client Support role will be responsible for onboarding our clients quickly and smoothly, and also replying to inquiries on a variety of subjects. Experience in a client support role is a plus, as well as having a technical background.

Yêu cầu ứng viên

RESPONSIBILITIES:
Our verification agents respond to client requests, using both e-mail, live chat and phone support. Because of this, our team must have strong written and verbal English communication skills. Our client support team has achieved ‘Best In Class’ satisfaction scores. To maintain those scores, our client support staff must be detail focused, able to make quick informed decisions, and have a passion for helping people above all! Because of the financial aspect of what we do, we require a huge primary focus on security and privacy.

REQUIREMENTS:
Candidates must have previous experience in providing client service support. Ideally, at least one year in a client service field. They must have excellent communication skills, including being able to actively listen. They must be detail oriented, with a proficiency in written English. Candidates should have at minimum a Bachelor’s Degree in a field such as Business or Business Administration, Marketing, Communication, or Finance. Recent graduates will be considered, despite not having the minimum one year in a client service field.

PERKS:
This is an office-based position, located in Ho Chi Minh City. Candidates should be residents in the city, or be prepared to relocate. It is a full time position featuring flexible working hours, with the expectation that you will be working at least 40 hours a week, potentially more. Compensation for the role is at minimum 12,000,000 VND / month. You will be hired as an employee, and will receive payment for your work at the end of each month. We will provide all the required equipment for the role, and any expenses required for travel during your training will be covered. Our office culture allows for a healthy work-life balance. We provide free lunch, snacks, coffee, office facilities (gym, entertainment, etc.), and a personal and professional development program. We offer insurance according to Labor Law and provide a 13th month salary.

WHAT’S NEXT:
Applicant candidates that meet our initial criteria will be required to take a skills assessment. Following that assessment, you may undergo multiple rounds of interviews with our recruiting team. If you are offered a role with us, we will require that you provide valid ID to us during our onboarding process.

Quyền lợi được hưởng

- Laptop provided

Cách thức ứng tuyển

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Giới thiệu về công ty

CONFIDENTIAL
CONFIDENTIAL
We are a US based financial services startup. Working with us, you will be a part of our incredible, exceptional and international team. You are encouraged to gain different skill sets, to contribute your talent and to expand your abilities. If you are seeking for a chance to work in ...Chi tiết
We are a US based financial services startup. Working with us, you will be a part of our incredible, exceptional and international team. You are encouraged to gain different skill sets, to contribute your talent and to expand your abilities. If you are seeking for a chance to work in our fast moving company, we have high growth potential for those who excel. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Support Agent trong ngành Dịch vụ khách hàng được tuyển dụng tại Hồ Chí Minh bởi CONFIDENTIAL. CONFIDENTIAL đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Support Agent cách đây lúc 21/08/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.

CONFIDENTIAL

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Việc làm tương tự

Customer Support Agent

Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ