Customer Services - Import/Export Document

o Receiving customers’ & agents’ inquiries and sending quotations (Air/Sea Export) to
customers, agents.
o Smooth handling all nominated sea/air export shipment as per company’s standard
operating procedure.
o Issuance all relating documents including Booking Note, MB/L & HBL, MAWB &
HAWB, Shipping Advices (export), Debit Note, Job Costing.
o Follow-up on export shipments until shipment completed.
o Maintain good customer service relationship with customers.
o Find and negotiate with carriers and subcontractors to get best rates.
o Follow up and control subcontractors during handling door to door shipments.
o Make reports to Board of Director as requested.
o Other sales and service task assigned by management.

Age: 24-36
Education : university or college degree in International Trade (Ngoai thuong), Marine (Hang Hai), Economics (Kinh te)
1-2 years experiences in forwarding & import-export documentation.
Good English skills (B level), computer skills (Microsoft office) and communication skills.
Hard working & can work under pressure.

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