Customer Services Executive (Korean - English) 7 AM – 4 PM
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 428 lượt xem
Ngày cập nhật: 05/10/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Biên/Phiên dịch
Mô tả công việc
Innovature Consulting Ltd. is looking for a Customer Services Executive (Korean - English speaking). This candidate will work closely with Recruiting, Client Delivery and Operations department of U.S clients to ensure timely and accurate work in Korea Time Zone. The Customer Services Agent is responsible for duties such as:
- Providing effective customer service for customers by using excellent, in-depth knowledge of company products and programs;
- Communicate effectively with team members within the customer service department;
- Process orders from clients;
- Prepare correspondences and fulfill customer needs to ensure customer satisfaction;
- Other task will be assigned by Team leader and Board of Director.
★ Work location: Copac Square Building, 12 Ton Dan, Ward 13, District 4, HCMC
★ Working hours: from 7:00AM – 4:00PM (Monday to Friday)
★☆★☆★☆★☆★☆★☆ OUR BENEFITS ★☆★☆★☆★☆★☆★☆
- Social insurance, Health insurance, Unemployment insurance, Annual Health check-up program and other benefit according to the labor law
- Year-end bonus: 13th month salary
- PVI Insurance package that will include medical, accident and life insurance after 2 months of probation
- Annual company outing trip, teambuilding and charity activities during the years
- 15 annual leave days and holidays paid
- Birthday, wedding and etc… allowances provided
- Providing effective customer service for customers by using excellent, in-depth knowledge of company products and programs;
- Communicate effectively with team members within the customer service department;
- Process orders from clients;
- Prepare correspondences and fulfill customer needs to ensure customer satisfaction;
- Other task will be assigned by Team leader and Board of Director.
★ Work location: Copac Square Building, 12 Ton Dan, Ward 13, District 4, HCMC
★ Working hours: from 7:00AM – 4:00PM (Monday to Friday)
★☆★☆★☆★☆★☆★☆ OUR BENEFITS ★☆★☆★☆★☆★☆★☆
- Social insurance, Health insurance, Unemployment insurance, Annual Health check-up program and other benefit according to the labor law
- Year-end bonus: 13th month salary
- PVI Insurance package that will include medical, accident and life insurance after 2 months of probation
- Annual company outing trip, teambuilding and charity activities during the years
- 15 annual leave days and holidays paid
- Birthday, wedding and etc… allowances provided
Yêu cầu ứng viên
Skills/Competencies:
• Excellent interpersonal skills, positive attitude and focus on customer service
• Sensitivity to confidential information
• Experience in a fast-paced, high-pressure environment
• Ability to prioritize tasks while working with minimal daily supervision
Qualifications:
• University degree with 1-2 years of experience in Customer Service, Customer Care, Call Center, Administration, HR, Translation or Interpretation field
• Advanced MS Word, MS Excel
• Be fluent in English speaking and writing
• Be Proficient in Korea speaking and writing
• Excellent interpersonal skills, positive attitude and focus on customer service
• Sensitivity to confidential information
• Experience in a fast-paced, high-pressure environment
• Ability to prioritize tasks while working with minimal daily supervision
Qualifications:
• University degree with 1-2 years of experience in Customer Service, Customer Care, Call Center, Administration, HR, Translation or Interpretation field
• Advanced MS Word, MS Excel
• Be fluent in English speaking and writing
• Be Proficient in Korea speaking and writing
Quyền lợi được hưởng
- 13th month salary
- Anual company trip, anual leave and holiday
- PVI Insurance package that will include medical, accident and life insurance
- Anual company trip, anual leave and holiday
- PVI Insurance package that will include medical, accident and life insurance
Cách thức ứng tuyển
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INNOVATURE VIETNAM CO., LTD
Copac Spare - 12 Ton Dan, D.4, HCMC
Người liên hệ: Ms. Ella Nguyen
Copac Spare - 12 Ton Dan, D.4, HCMC
Người liên hệ: Ms. Ella Nguyen
About Innovature Consulting Limited Innovature Consulting Limited provides management consulting, technology and outsourcing services to our clients in the U.S. We enable clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value. Our commitment is to attract, develop and retain the ...Chi tiết
About Innovature Consulting Limited Innovature Consulting Limited provides management consulting, technology and outsourcing services to our clients in the U.S. We enable clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value. Our commitment is to attract, develop and retain the best talents for our business, challenge our people, demonstrate a “can-do” attitude and fostering a collaborative and mutually supportive environment. About Pinnacle – Our Client Pinnacle Technical Resources is a staffing and managed services firm that recruits and manages contingent labor for a broad variety of Fortune 500 corporations in the financial services, transportation, communications and healthcare industries. Pinnacle’s 4,000 consultants serve clients across North America and Canada. The firm’s services include staff augmentation, supplier management, payrolling and independent contractor (IC) compliance. Pinnacle was ranked 3rd fastest growing staffing company in the United States in 2011. The firm has been on Inc. 500/5000 list of the nation’s fastest growing firms for 7 consecutive years. The Finance and Accounting department is responsible for all financial transactions, financial reporting, and general business reporting for our $250 million/year company. Ẩn chi tiết
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INNOVATURE VIETNAM CO., LTD
Địa chỉ: Copac Spare - 12 Ton Dan, D.4, HCMC
Quy mô: 10-24 nhân viên