Customer Service Team Leader
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 136 lượt xem
Ngày cập nhật: 05/04/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Hành chính/Văn phòng, Dịch vụ khách hàng, Nhân sự
Mô tả công việc
Monitor customer support team performance
Constantly monitor and improve provided service quality
Submit reports about customer support performance according set procedure
Prepare and monitor monthly schedule and vacation plan of the team
Ensure there is enough manpower in the team
Help the team with daily issues, serving customers by providing product and service information
Resolve product or service problems by clarifying the customer's complaint
Compliance of customer service to Company standards
Contribute to team effort by accomplishing related results as needed
Monitor competitor activities in the area of responsibility, propose changes in order to be the best in the field
Cooperate with other departments for reaching best results
Constantly monitor and improve provided service quality
Submit reports about customer support performance according set procedure
Prepare and monitor monthly schedule and vacation plan of the team
Ensure there is enough manpower in the team
Help the team with daily issues, serving customers by providing product and service information
Resolve product or service problems by clarifying the customer's complaint
Compliance of customer service to Company standards
Contribute to team effort by accomplishing related results as needed
Monitor competitor activities in the area of responsibility, propose changes in order to be the best in the field
Cooperate with other departments for reaching best results
Yêu cầu ứng viên
Fluent English, Vietnamese (both verbal and written)
Strong communication skills
Client-oriented, high adaptability to clients' needs
Ability to manage the team
Ability to effectively balance quality and quantity of output
Ability to learn in a short time a big volume of information
Excellent self organization and discipline, attention to details
Good team player
Strong communication skills
Client-oriented, high adaptability to clients' needs
Ability to manage the team
Ability to effectively balance quality and quantity of output
Ability to learn in a short time a big volume of information
Excellent self organization and discipline, attention to details
Good team player
Quyền lợi được hưởng
- Competitive salary
- Possibility to participate in office events, team buildings
- Bonus from results achieved
- Possibility to participate in office events, team buildings
- Bonus from results achieved
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
VCDP CONSULTING LTD OF E-GLOBAL FINANCIAL & FINANCE GROUP
Tòa nhà IPC 1489 Nguyễn Văn Linh, Phường Tân Phong, Q7, Tp HCM
Tòa nhà IPC 1489 Nguyễn Văn Linh, Phường Tân Phong, Q7, Tp HCM
We are providers of one of the best online services in the Forex market since 2007. Our company is authorized and regulated by the FSC and operates under major brand names of “Forex4you” and “Share4you”. Company has strong international presence and is expanding geography and volume of operations continuously. Long-term ...Chi tiết
We are providers of one of the best online services in the Forex market since 2007. Our company is authorized and regulated by the FSC and operates under major brand names of “Forex4you” and “Share4you”. Company has strong international presence and is expanding geography and volume of operations continuously. Long-term sincere and transparent communication with our partners and clients is what we regard as of paramount importance. We are guided by the following core values: honesty, competence, innovation, international mind-set and long-term partnership. We are a team of professionals whose eyes are burning with enthusiasm every day. Due to business expansion, we are looking for an experienced, motivated and energetic person to fill up the position of Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Team Leader trong ngành Hành chính/Văn phòng được tuyển dụng tại Hồ Chí Minh bởi VCDP CONSULTING LTD OF E-GLOBAL FINANCIAL & FINANCE GROUP. VCDP CONSULTING LTD OF E-GLOBAL FINANCIAL & FINANCE GROUP đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Team Leader cách đây lúc 04/05/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
VCDP CONSULTING LTD OF E-GLOBAL FINANCIAL & FINANCE GROUP
Địa chỉ: Tòa nhà IPC 1489 Nguyễn Văn Linh, Phường Tân Phong, Q7, Tp HCM
Quy mô: 100-499 nhân viên
Việc làm tương tự
Customer Service Team Leader
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ