Customer Service Team Leader - Education Field
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 116 lượt xem
Ngày cập nhật: 14/02/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Tư vấn/Chăm sóc khách hàng, Dịch vụ khách hàng, Giáo dục/Đào tạo
Mô tả công việc
1. Supervise and coach the team to:
• Facilitate student enrolment
• Provide student services throughout their courses
• Co-ordinate with Academic team to monitor students’ progress and communicate with customers throughout their courses
• Handle customers’ enquiries, feedback & claims
2. Be responsible for his/her own customer service targets
3. Co-ordinate with and supporting other teams (School’s Education Consultants, Academic)
4. Co-ordinate with PR & Marketing team to organize activities for students at centre
5. Support all local marketing events at centre
6. Other tasks required by Line Manager.
• Facilitate student enrolment
• Provide student services throughout their courses
• Co-ordinate with Academic team to monitor students’ progress and communicate with customers throughout their courses
• Handle customers’ enquiries, feedback & claims
2. Be responsible for his/her own customer service targets
3. Co-ordinate with and supporting other teams (School’s Education Consultants, Academic)
4. Co-ordinate with PR & Marketing team to organize activities for students at centre
5. Support all local marketing events at centre
6. Other tasks required by Line Manager.
Yêu cầu ứng viên
- At least 02 years working experience in foreign company and in service product
- Prefer working experience in an educational organisation
- University graduated
- Ability to work independently and as part of a team
- Fluent in both English and Vietnamese (Upper - intermediate level)
- Management skills
- Team building and Communication skills
- Problem solving skills
- Well-organised and detail management
- Prefer working experience in an educational organisation
- University graduated
- Ability to work independently and as part of a team
- Fluent in both English and Vietnamese (Upper - intermediate level)
- Management skills
- Team building and Communication skills
- Problem solving skills
- Well-organised and detail management
Quyền lợi được hưởng
- Monthly bonus
- Training opportunity
- Training opportunity
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

TẬP ĐOÀN GIÁO DỤC VÀ ĐÀO TẠO QUỐC TẾ ĐẠI TÂY DƯƠNG - ATLANTIC GROUP
33 Lac Trung, Hai Ba Trung, Ha Noi
Người liên hệ: Ms. Thúy
33 Lac Trung, Hai Ba Trung, Ha Noi
Người liên hệ: Ms. Thúy
Atlantic Group was founded in 2003. Over the last 15 years, Atlantic Group has been ceaselessly growing and become one of the leading education groups in Vietnam. We have done so by providing the following services: 1. Study Abroad Consultancy: As certified members of VIECA and ICEF, with more than ...Chi tiết
Atlantic Group was founded in 2003. Over the last 15 years, Atlantic Group has been ceaselessly growing and become one of the leading education groups in Vietnam. We have done so by providing the following services: 1. Study Abroad Consultancy: As certified members of VIECA and ICEF, with more than 14 years of experience in the field of international study consultancy. Atlantic Overseas Studies consultancy company has helped students transition to studying in the US, the UK, Australia, New Zealand, Japan, South Korea as well as others. Atlantic Overseas Studies consultancy company has become a prestigious organization in the hearts of parents and students across the country. Atlantic has maintained a strong sub-agent network in 17 cities and provinces in Vietnam and in other countries such as France, South Korea and Japan. 2. SchooLink Service: Placing qualified native English speaking teachers into government-run schools across Vietnam. With more than 3 years of experience in the field, Atlantic SchooLink Company has improved the education of over 30,000 students across 75 schools in Vietnam. 3. Foreign Language Training: Provide Academic English and IELTS, TOEIC exam preparation courses. As the centers grow they will add more courses relevant to our students’ goals including TOEFL and SAT exam courses. We have opened two Five- Star English Centers in early 2017 at 33 Lac Trung and 125 Hoang Ngan with the highest quality standards for its 5 star teaching, school facilities, 5 technology, customer service and curriculum. Through self-reflection at each stage, Atlantic is determined to give students the best possible experience and education for them to succeed in their futures. This education is not only focused on language and academic skills, but also on the soft, transferable skills that will empower and prepare students for their lives abroad. Atlantic is proud to provide the very best environment for teaching and learning to students from all parts of Vietnamese society. With our mission of providing international education to Vietnamese students for Vietnam’s future, we actively pursue new talent to join our team Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Team Leader - Education Field trong ngành được tuyển dụng tại bởi TẬP ĐOÀN GIÁO DỤC VÀ ĐÀO TẠO QUỐC TẾ ĐẠI TÂY DƯƠNG - ATLANTIC GROUP. TẬP ĐOÀN GIÁO DỤC VÀ ĐÀO TẠO QUỐC TẾ ĐẠI TÂY DƯƠNG - ATLANTIC GROUP đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Team Leader - Education Field cách đây lúc 12/04/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
TẬP ĐOÀN GIÁO DỤC VÀ ĐÀO TẠO QUỐC TẾ ĐẠI TÂY DƯƠNG - ATLANTIC GROUP
Địa chỉ: 33 Lac Trung, Hai Ba Trung, Ha Noi
Quy mô: 100-499 nhân viên