Customer Service Representative (Ocean & Inland)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 428 lượt xem
Ngày cập nhật: 18/07/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Xuất nhập khẩu, Vận tải/Kho vận
Mô tả công việc
- Send shipping request to over-sea agent to execute booking for OIA freehand orders.
- Follow up with oversea agent to be updated shipment progress until its delivery to origin port as scheduled and update consignee accordingly.
- Receive pre-alert and cross check shipping document, request amendment for any dispute.
- Declare entry-manifest on-time before shipment arriving HCM Port.
- Receive and issue arrival notice / delivery order to consignee against collection of authorized document.
- Update POD to over-sea agent.
- Cross check debit statement from related service providers, submit payment request to Accounting and follow up payment to be made on-time, create statement and debit note to send to related oversea offices/customer.
- Obtain trucking order from customer & internal related department and cooperate with trucking vendor to perform trucking delivery.
- Closely follow up whole progress from picking up cargo until delivery at designated destination.
- Cross check handling document to avoid dispute.
- Cross-check debit statement from service provider, prepare payment request to Accounting, create statement and debit note sent to related oversea offices.
- Ensure daily operation is performed efficiently in accordance with established SOP.
- Be active to timely solve out any problem, report to manager to find out proper solution if necessary.
- Being the linking bridge for information transacted correctly between trucking vendor and customer.
- Operate in mind of providing best service with cost effectiveness and optimal performance, pleasant & helpful working attitude with all related parties.
- Update internal data system, make daily/weekly report to direct manager and other related team.
- Follow up with oversea agent to be updated shipment progress until its delivery to origin port as scheduled and update consignee accordingly.
- Receive pre-alert and cross check shipping document, request amendment for any dispute.
- Declare entry-manifest on-time before shipment arriving HCM Port.
- Receive and issue arrival notice / delivery order to consignee against collection of authorized document.
- Update POD to over-sea agent.
- Cross check debit statement from related service providers, submit payment request to Accounting and follow up payment to be made on-time, create statement and debit note to send to related oversea offices/customer.
- Obtain trucking order from customer & internal related department and cooperate with trucking vendor to perform trucking delivery.
- Closely follow up whole progress from picking up cargo until delivery at designated destination.
- Cross check handling document to avoid dispute.
- Cross-check debit statement from service provider, prepare payment request to Accounting, create statement and debit note sent to related oversea offices.
- Ensure daily operation is performed efficiently in accordance with established SOP.
- Be active to timely solve out any problem, report to manager to find out proper solution if necessary.
- Being the linking bridge for information transacted correctly between trucking vendor and customer.
- Operate in mind of providing best service with cost effectiveness and optimal performance, pleasant & helpful working attitude with all related parties.
- Update internal data system, make daily/weekly report to direct manager and other related team.
Yêu cầu ứng viên
- Bachelor’s Degree in Economic, Transportation
- Computer skills: Microsoft offices, Internet, Outlook Email, cargo management systems
- 1-3 year-experience in international Forwarding company or 3 PL industry, inland trucking
- Excellent customer service skills and knowledge with the mentality of “We work for customers”
- Computer skills: Microsoft offices, Internet, Outlook Email, cargo management systems
- 1-3 year-experience in international Forwarding company or 3 PL industry, inland trucking
- Excellent customer service skills and knowledge with the mentality of “We work for customers”
Quyền lợi được hưởng
- 13th salary
- Premium healthcare for you and your spouse
- Yoga class, library, happy hour; 15 days of annual leave + 3 extra days off besides public days
- Premium healthcare for you and your spouse
- Yoga class, library, happy hour; 15 days of annual leave + 3 extra days off besides public days
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
OIA GLOBAL VIETNAM
1 Floor, Empress Tower, 138-142 Hai Ba Trung Str., Dakao, Dist. 1, HCMC
Người liên hệ: Do Khanh Truc
1 Floor, Empress Tower, 138-142 Hai Ba Trung Str., Dakao, Dist. 1, HCMC
Người liên hệ: Do Khanh Truc
Since we began operations in 1988 in U.S, OIA has grown, expanded capabilities and global reach, and adapted services to become a leading, and truly original supply chain management company. Our service offering of Materials, Packaging and Logistics makes OIA the most unique provider out there. Still, we believe it’s ...Chi tiết
Since we began operations in 1988 in U.S, OIA has grown, expanded capabilities and global reach, and adapted services to become a leading, and truly original supply chain management company. Our service offering of Materials, Packaging and Logistics makes OIA the most unique provider out there. Still, we believe it’s our dedicated staff of the industry’s best professionals that makes the difference. With deep roots in innovation and a customer-first mentality, we make a large impact for our clients. It’s this same mentality that has kept us moving forward and reinventing ourselves for 30 years, and counting! OIA GLOBAL VIETNAM established in 2005, to develop end expand our services and brand name in Vietnam market, we are looking for people who can be good team players to join our profession staff. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Representative (Ocean & Inland) trong ngành được tuyển dụng tại bởi OIA GLOBAL VIETNAM. OIA GLOBAL VIETNAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Representative (Ocean & Inland) cách đây lúc 17/08/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
OIA GLOBAL VIETNAM
Địa chỉ: 1 Floor, Empress Tower, 138-142 Hai Ba Trung Str., Dakao, Dist. 1, HCMC
Quy mô: 100-499 nhân viên
Việc làm tương tự
Customer Service Representative (Ocean & Inland)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ