Customer Service Representative
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 120 lượt xem
Ngày cập nhật: 04/09/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Hành chính/Văn phòng, Tư vấn/Chăm sóc khách hàng, Dịch vụ khách hàng
Mô tả công việc
Reporting to: Customer Service Manager
Overall purpose
- Effectively maintain the highest level of customer service standards through support of related departments and by providing efficient and consistent delivery of support services to customers.
- Support CS Manager on YMH ASC Management to ensure Authorized Services Center services complying with YMH Policies
- Manage customer databases
Key responsibilities and duties
- Feedback promptly to customer inquiries in professional manner (Phone, email)
- Speaking on the phone (In bound & Outbound calls)
- Following-up and report customer inquiries / and customer information
- Finding the answers/solutions to customer queries/issues
- Manage Authorized Services Centers qualities
- Handle and resolve customer complaints
- Communicate and coordinate with internal, external departments to solve customers’ issues
Overall purpose
- Effectively maintain the highest level of customer service standards through support of related departments and by providing efficient and consistent delivery of support services to customers.
- Support CS Manager on YMH ASC Management to ensure Authorized Services Center services complying with YMH Policies
- Manage customer databases
Key responsibilities and duties
- Feedback promptly to customer inquiries in professional manner (Phone, email)
- Speaking on the phone (In bound & Outbound calls)
- Following-up and report customer inquiries / and customer information
- Finding the answers/solutions to customer queries/issues
- Manage Authorized Services Centers qualities
- Handle and resolve customer complaints
- Communicate and coordinate with internal, external departments to solve customers’ issues
Yêu cầu ứng viên
Required working experience
• At least 1 years in Customer Service or Call center
Required qualifications
• At least college degree in Hospitality/ Business Administration/ Sales & Marketing
Required languages
• English proficiency
Required knowledge and skills
- Customer-focused with effective customer-handling skills
- Self – motivated, dedicated and integrity
- Able to work independently
- Excellent communication, persuasive and influencing skills
- Able to demonstrate a professional manner at all times
Benefit:
- Minimum 12 annual leaves + 6 company holidays leave per year
- Performance appraisal every year
- 13th-month salary and annual bonus
- Telephone allowance
- Private health insurance
- Product selling price for employee
- Using for free the products for the employee's wedding
- Company trip
* Salary: Negotiable
** Working Location: 15 Floor, Nam A Tower. 201-203 Cach Mang Thang Tam, Ward 4, District 3, Ho Chi Minh City.
*** If qualified candidate interested in this position, please send the English CV via VietnamWorks.
• At least 1 years in Customer Service or Call center
Required qualifications
• At least college degree in Hospitality/ Business Administration/ Sales & Marketing
Required languages
• English proficiency
Required knowledge and skills
- Customer-focused with effective customer-handling skills
- Self – motivated, dedicated and integrity
- Able to work independently
- Excellent communication, persuasive and influencing skills
- Able to demonstrate a professional manner at all times
Benefit:
- Minimum 12 annual leaves + 6 company holidays leave per year
- Performance appraisal every year
- 13th-month salary and annual bonus
- Telephone allowance
- Private health insurance
- Product selling price for employee
- Using for free the products for the employee's wedding
- Company trip
* Salary: Negotiable
** Working Location: 15 Floor, Nam A Tower. 201-203 Cach Mang Thang Tam, Ward 4, District 3, Ho Chi Minh City.
*** If qualified candidate interested in this position, please send the English CV via VietnamWorks.
Quyền lợi được hưởng
- 13th-month salary and annual bonus
- Minimum 12 annual leaves + 6 company holidays leave per year
- Minimum 12 annual leaves + 6 company holidays leave per year
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CÔNG TY TNHH ÂM NHẠC YAMAHA VIỆT NAM
Tầng 15, Tòa nhà Nam Á , Số 201-203 Cách Mạng Tháng Tám, Phường 4, Quận 3, TP.HCM
Người liên hệ: Ms. Thanh Tuyen
Tầng 15, Tòa nhà Nam Á , Số 201-203 Cách Mạng Tháng Tám, Phường 4, Quận 3, TP.HCM
Người liên hệ: Ms. Thanh Tuyen
Yamaha is one of the world's leading manufacturers of pianos, digital musical instruments, and wind, string, and percussion instruments. At the same time, the Company has grown through a broad spectrum of business activities, including electronic devices and equipment, professional audio equipment, and audiovisual equipment. To continue growing in the ...Chi tiết
Yamaha is one of the world's leading manufacturers of pianos, digital musical instruments, and wind, string, and percussion instruments. At the same time, the Company has grown through a broad spectrum of business activities, including electronic devices and equipment, professional audio equipment, and audiovisual equipment. To continue growing in the 21st century, the Yamaha Group will make a concerted effort to become a truly global enterprise that fulfills its corporate mission of contributing to enriching the quality of life of people worldwide. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Representative trong ngành được tuyển dụng tại bởi CÔNG TY TNHH ÂM NHẠC YAMAHA VIỆT NAM. CÔNG TY TNHH ÂM NHẠC YAMAHA VIỆT NAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Representative cách đây lúc 03/10/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
CÔNG TY TNHH ÂM NHẠC YAMAHA VIỆT NAM
Địa chỉ: Tầng 15, Tòa nhà Nam Á , Số 201-203 Cách Mạng Tháng Tám, Phường 4, Quận 3, TP.HCM
Quy mô: 25-99 nhân viên
Việc làm tương tự
Customer Service Representative
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ