Customer Service Representative (Chinese Speaking)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 156 lượt xem
Ngày cập nhật: 06/06/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Thực tập sinh
Ngành nghề: Dịch vụ khách hàng, Xuất nhập khẩu, Vận tải/Kho vận
Mô tả công việc
1. Answer telephone calls from customers with professional attitude and in line with SF call quaility and productivity requirements;
2. Handle customer requests or problems shipments through tracing system effectively and in line with SF trace quaility and productivity requirements;
3. Handle complaints from customers from time to time;
4. Process order placement through various company system;
5. Manage and maintain data integrity in various SF Systems;
6. Perform other duties assgined from time to time.
2. Handle customer requests or problems shipments through tracing system effectively and in line with SF trace quaility and productivity requirements;
3. Handle complaints from customers from time to time;
4. Process order placement through various company system;
5. Manage and maintain data integrity in various SF Systems;
6. Perform other duties assgined from time to time.
Yêu cầu ứng viên
1. Bachelor's Degree or above;
2. Can speak both Vietnamese and Chinese fluently;
3. 2 years working experience in CS field, knowledge in logistics/express industry is preferred;
4. Proficiency in computer software like MS Office, typing;
5. Good interpersonal and negotiation skills;
6. Customer oriented mindset, clear pronunication, efficient and "can do" attitude, good team player;
2. Can speak both Vietnamese and Chinese fluently;
3. 2 years working experience in CS field, knowledge in logistics/express industry is preferred;
4. Proficiency in computer software like MS Office, typing;
5. Good interpersonal and negotiation skills;
6. Customer oriented mindset, clear pronunication, efficient and "can do" attitude, good team player;
Quyền lợi được hưởng
- Performance Bonus
- Additional Medical Insurance
- Overseas training opportunity
- Additional Medical Insurance
- Overseas training opportunity
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

CÔNG TY TNHH S.F. EXPRESS
38 Huynh Lan Khanh St., Ward 2, Tan Binh Dist., HCMC
Người liên hệ: HR Department
38 Huynh Lan Khanh St., Ward 2, Tan Binh Dist., HCMC
Người liên hệ: HR Department
SF was established in Shunde, Guangdong Province, in 1993. Since its establishment, SF has committed in improving its service quality and infrastructure, vigorously developing and introducing IT technologies and equipment, and continuously achieving automatic operations. Currently, we have realized the whole-process shipment circulation, information monitoring, tracking, inquiry and resource allocation ...Chi tiết
SF was established in Shunde, Guangdong Province, in 1993. Since its establishment, SF has committed in improving its service quality and infrastructure, vigorously developing and introducing IT technologies and equipment, and continuously achieving automatic operations. Currently, we have realized the whole-process shipment circulation, information monitoring, tracking, inquiry and resource allocation to ensure stable improvement of service quality. While continuously enhancing its express services, SF keeps on taking customers' needs as the core and centering on the express logistics industry chain to constantly enrich its products and services. SF has launched one-stop supply chain solutions for different sectors including e-commerce, food, health care, auto parts and electronic products. As of November, 2016, SF has extended its services to all over Mainland China with more than 13,000 service points and approximately 15,000 operating vehicles. With an airline subsidiary of 36 all-cargo aircrafts, SF has established dual hubs at Shenzhen and Hangzhou, air transportation network spanning Mainland China. Meanwhile, SF has been aggressively expanding its worldwide express services. Till now, S.F. E-Parcel service network covers over 200 countries and regions worldwide, and international express services cover over 50 countries and regions including the United States, Russia, Japan, South Korea, Singapore, Malaysia, Australia, New Zealand, Canada, Brazil, and EU countries. For the past years, SF has continuously being innovation for excellence, providing customers with high-quality service experiences and solid supports for achieving succeed. Ẩn chi tiết
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CÔNG TY TNHH S.F. EXPRESS
Địa chỉ: 38 Huynh Lan Khanh St., Ward 2, Tan Binh Dist., HCMC
Quy mô: 25-99 nhân viên