Customer Service Planner ( Da Nang)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 131 lượt xem
Ngày cập nhật: 06/01/2020
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Hành chính/Văn phòng, Dịch vụ khách hàng, Hoạch định/Dự án
Mô tả công việc
- Arranging and sending service schedule notifications to customers on a monthly basic.
- Calling and confirming with customers for routine visits before actual visits.
- Communicating with Service Supervisors of any schedule changed versus initial arrangement as per customer’s request.
- Printing and passing service docket, service delivery note to Service Supervisors daily.
- Verify all Service Execution Requests and its supporting documents versus database in system.
- Supervising the monthly Operation KPI report to Finance with Branch Manager’s approval.
- Handling seasonal projects, which is launched internally and effecting to Operations department.
- Other tasks are required by Line Manager
- Calling and confirming with customers for routine visits before actual visits.
- Communicating with Service Supervisors of any schedule changed versus initial arrangement as per customer’s request.
- Printing and passing service docket, service delivery note to Service Supervisors daily.
- Verify all Service Execution Requests and its supporting documents versus database in system.
- Supervising the monthly Operation KPI report to Finance with Branch Manager’s approval.
- Handling seasonal projects, which is launched internally and effecting to Operations department.
- Other tasks are required by Line Manager
Yêu cầu ứng viên
- Bachelor’s Degree in Business Administration or relevant
- 1- 2 year working experience in Customer service
- Problem solving and organizational abilities
- Work under highly pressured
- Communication skills
- MS ability (Excel is a must)
- Good English skills
- 1- 2 year working experience in Customer service
- Problem solving and organizational abilities
- Work under highly pressured
- Communication skills
- MS ability (Excel is a must)
- Good English skills
Quyền lợi được hưởng
- 13th Salary, Tet/National Public Holiday Bonuses
- S.H.U Insurance, Heathcare package, Accident Insurance 24/24
- Internal/External Training
- S.H.U Insurance, Heathcare package, Accident Insurance 24/24
- Internal/External Training
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

THE BRANCH OF RENTOKIL INITIAL (VIET NAM) IN DA NANG CITY
35 Ngo Quyen, Tho Quang Ward, Son Tra District, Da Nang city
Người liên hệ: Human Resources Department
35 Ngo Quyen, Tho Quang Ward, Son Tra District, Da Nang city
Người liên hệ: Human Resources Department
Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, ...Chi tiết
Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Rentokil Initial in Vietnam operates 2 business services. They are: Rentokil Pest Control – Pest control services Initial Hygiene – Washroom hygiene services GOOD REASON TO JOIN Are you interested? Here's what you can expect when you join us: Competitive basic salary, dependent on skills and experience Performance-related bonus structure Health care/ Accident Insurance 24/7 Annual Leave Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential. Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Contact us today! Please send your resume to our HR Department. Ẩn chi tiết
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THE BRANCH OF RENTOKIL INITIAL (VIET NAM) IN DA NANG CITY
Địa chỉ: 35 Ngo Quyen, Tho Quang Ward, Son Tra District, Da Nang city
Quy mô: 100-499 nhân viên