Customer Service Officers [Vietnamese]
Mức lương: 10-12 triệu
Đã hết hạn nộp hồ sơ - 221 lượt xem
Ngày cập nhật: 05/12/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Giáo dục/Đào tạo
Mô tả công việc
• Welcome customers (walk-in/booked) with professional & helpful manner. Get & verify their information to identify the source they come from.
• Answer incoming calls and direct students to the related person they want to contact with.
• Help students to book and cancel classes in accordance with their needs.
• Liaise with personal teachers to follow inactive/missing students by constant reminding & motivating.
• Receive customers’ complaints and direct them to Line Manager for suggestion; follow up the resolution and update the clients until the case is closed.
• Assisting customers with routine problems and will refer non-routine items to a supervisor.
• Encourage students to participate in school’s academic activities
• Work with Line Managers to deliver a caring program to students in order to increase their satisfaction/retention/referral.
• Answer incoming calls and direct students to the related person they want to contact with.
• Help students to book and cancel classes in accordance with their needs.
• Liaise with personal teachers to follow inactive/missing students by constant reminding & motivating.
• Receive customers’ complaints and direct them to Line Manager for suggestion; follow up the resolution and update the clients until the case is closed.
• Assisting customers with routine problems and will refer non-routine items to a supervisor.
• Encourage students to participate in school’s academic activities
• Work with Line Managers to deliver a caring program to students in order to increase their satisfaction/retention/referral.
Yêu cầu ứng viên
• College degree or above
• Experience in customer services
• Customer-centric attitude
• Excellent communication skills
• Experience in customer services
• Customer-centric attitude
• Excellent communication skills
Quyền lợi được hưởng
- 13th month bonus
- 12 annual leaves
- 12 annual leaves
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CÔNG TY TNHH SPEAK UP VIET NAM
112 Cao Thắng, District 3, HCMC
Người liên hệ: HR Department
112 Cao Thắng, District 3, HCMC
Người liên hệ: HR Department
http://www.speak-up.edu.vn/vi/ Speak Up is part of the largest language school network in Poland. It belongs to the international capital group Penta with 150 schools and more than 400.000 students. Our mission is to provide customers with the highest quality services leading their individual learning goals to success and mastering the ...Chi tiết
http://www.speak-up.edu.vn/vi/ Speak Up is part of the largest language school network in Poland. It belongs to the international capital group Penta with 150 schools and more than 400.000 students. Our mission is to provide customers with the highest quality services leading their individual learning goals to success and mastering the English language according to their personal needs. Our center in HCMs School 1: 112 Cao Thang Street, Ward 4, District 3 School 2: 36 Phan Dang Luu Street, Ward 6, Binh Thanh District School 3: 2A Phan Van Tri Street, Ward 10, Go Vap District School 4: 59 Hanoi Highway, Thao Dien Ward, District 2, HCMC Speak Up Vietnam: Sharing - Unity - Variety Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Officers [Vietnamese] trong ngành được tuyển dụng tại bởi CÔNG TY TNHH SPEAK UP VIET NAM. CÔNG TY TNHH SPEAK UP VIET NAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Officers [Vietnamese] cách đây lúc 03/01/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
CÔNG TY TNHH SPEAK UP VIET NAM
Địa chỉ: 112 Cao Thắng, District 3, HCMC
Quy mô: 100-499 nhân viên
Việc làm tương tự
Customer Service Officers [Vietnamese]
Mức lương: 10-12 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ