Customer Service Officer (Call Center)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 145 lượt xem
Ngày cập nhật: 04/12/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Thực tập sinh
Ngành nghề: Dịch vụ khách hàng, Khách sạn/Nhà hàng
Mô tả công việc
• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Yêu cầu ứng viên
• Candidate must possess at least Vocational Diploma/Short Course Certificate in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Customer-oriented service
• Preferably Less than 1 year experience specialized in Customer Service or equivalent.
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Customer-oriented service
• Preferably Less than 1 year experience specialized in Customer Service or equivalent.
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively.
Quyền lợi được hưởng
- Salary will be commensurate with qualifications and experience
- Opportunities to be trained in the professional environment to maximize your potential
- Professional, dynamic working environment
- Opportunities to be trained in the professional environment to maximize your potential
- Professional, dynamic working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CÔNG TY TNHH COMMEASURE SOLUTIONS VIỆT NAM
10A Nguyen Thi Minh Khai, Dakao, Distrit 1, HCMC
10A Nguyen Thi Minh Khai, Dakao, Distrit 1, HCMC
RedDoorz was founded in July 2015 and is the fastest growing budget stays brand in South East Asia. The vision behind RedDoorz is to create an ecosystem for travellers, to help them discover branded budget stays with a promise of high-quality services. RedDoorz helps hoteliers and guest house owners to ...Chi tiết
RedDoorz was founded in July 2015 and is the fastest growing budget stays brand in South East Asia. The vision behind RedDoorz is to create an ecosystem for travellers, to help them discover branded budget stays with a promise of high-quality services. RedDoorz helps hoteliers and guest house owners to showcase their property over a responsive platform, allowing them to reach out to larger audiences, increase their distribution, earn a brand name and streamline operations. Thorough Quality Check Points by RedDoorz ensure that the guests are served with a consistent experience, each time during their stay at any of the partner property. The stay experience drives a continuous demand of business and helps a non-branded guest house or a hotel to emerge as a brand to infuse trust and to strengthen a strong base of loyal customers. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Officer (Call Center) trong ngành được tuyển dụng tại bởi CÔNG TY TNHH COMMEASURE SOLUTIONS VIỆT NAM. CÔNG TY TNHH COMMEASURE SOLUTIONS VIỆT NAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Officer (Call Center) cách đây lúc 03/01/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
CÔNG TY TNHH COMMEASURE SOLUTIONS VIỆT NAM
Địa chỉ: 10A Nguyen Thi Minh Khai, Dakao, Distrit 1, HCMC
Quy mô: Đang cập nhật
Việc làm tương tự
Customer Service Officer (Call Center)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ