Customer Service Manager

- Manage & be responsibility for operating of Supply Chain of FGM North, exactly & effectively.
- Manage & be responsibility for Customer Service Level in Sales Services & Logistic Services
- Manage & be responsibility for Raw Material Purchasing Plan, Production Plan & Transportation Plan
- Improve Resources for Supply Chain Department to adapt with Group’s Policy and Company’s Strategy

1. Education:
• Bachelor/ Master degree in specialized in Foreign Trade / Supply Chain

2. Experience:
• At least 3-5 years of working experience in similar position in Supply Chain or Planning field
• Proven excellent leadership and people management.
• Proven excellent knowledge and deep experience in Supply Chain
• Proven experience and deep knowledge in complex HR projects, e.g. Job evaluation, Integration, organization set up, breakthrough change management, culture builder, etc.
• Good knowledge of relevant labor laws and ability to interact with counterparts, government agencies.
• Same-real-job experience in setting up new business/ integration and/ or handing on the job to drive high impact organization changes and improvement.

3. Communication & Presentation skill:
• Excellent in presentation skill to easily communicate with audiences in both Vietnamese and English.

4. Computer Microsoft office skill:
• Word, Excel, and Power point are compulsory required.

5. Other Accountability:
• Show strong sense of ownership to drive business beyond its potential.
• Self-motivation and be accountable for own actions.
• Able to work under high pressure and flexible business environment.

6. Language skill:
• Excellent in speaking and writing in both Vietnamese & English.

- Competitive salary and bonus
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

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