Customer Service

Mức lương: Thỏa thuận

Đã hết hạn nộp hồ sơ - 152 lượt xem

Ngày cập nhật: 22/11/2018

Thông Tin Tuyển Dụng

Hình thức làm việc: Toàn thời gian

Chức vụ: Nhân viên

Ngành nghề: Dịch vụ khách hàng, Y tế/Dược

Giới tính:Không yêu cầu

Bằng cấp:Chưa cập nhật

Làm việc tại:Hồ Chí Minh


Mô tả công việc

• Actively support client management team in coordinating internally to solve queries /request/complaints from clients
• To follow up, track actions for improvement on the complaints of assigned clients
• Coordinate for daily commercial operations bt clients, DKSH internal depts and or local partner under the supervision of CM for the smooth operation
• Drive the effective use of Client Care System for Client Service to support Client Managers in monitoring Client Services
• Assist to CM in other assignement
• Contribute/participate to clients events
• Daily receive requests/complaints from Clients and coordinate with functions to find the solutions and timely feedback to clients
• Understand Clients matters and internal workflow to help CM to work with functional departments for solving requests/issues of clients
• Optimize the use of Client Care System to keep track and monitor Client requests/ complaints for functions depts for improvement
• Collaborate with functional departments to ensure Client issues/queries/complaints are solved/provided timely solutions and records properly in system
• Analyzing SLAs performance of functional departments and CAPA reports with functional dept for client service improvement
• Assist in all other duties/projects if any related to Client Care System and Client Services (clients events, admistration work of CM teams and others..)

Yêu cầu ứng viên

• Prefer experience in Customer Service, Sales and Marketing support, Client Management Support
• Good in Communication and good in interpersonal skills
• Good in English, both oral and written.
• Analytic and organize skill
• Problem solving
• Dynamic
• Flexible

Quyền lợi được hưởng

- 13th payment

Cách thức ứng tuyển

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp

Giới thiệu về công ty

DKSH VIETNAM CO., LTD.
DKSH VIETNAM CO., LTD.
5th Floor, Viettel Complex Tower, 285 Cach Mang Thang Tam Street, Ward 12, District 10, Ho Chi Minh City, Vietnam
DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company ...Chi tiết
DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 750 business locations in 35 countries – 720 of them in Asia – and 27,600 specialized staff, DKSH generated net sales of CHF 9.8 billion in 2014. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. Business activities are organized into four specialized Business Units that mirror DKSH fields of expertise: Consumer Goods, Healthcare, Performance Materials, and Technology. In 2015, DKSH celebrates its 150th anniversary. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia, and is deeply rooted in communities and businesses across Asia Pacific. With us you can: • Work in an international environment of employees, customers and suppliers • Develop your entrepreneurial mindset with a global and successful company • Grow businesses, expand your professional expertise, excel in your career • Take ownership of what you do, be accountable for outcomes, receive recognition for achievements • Expand your horizon as part of a truly multicultural and diverse team • Impact the daily lives of millions of people around the globe • Work with like-minded people toward one vision • Be a leader as part of a high performance team in a challenging environment Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service trong ngành được tuyển dụng tại bởi DKSH VIETNAM CO., LTD.. DKSH VIETNAM CO., LTD. đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service cách đây lúc 21/12/2018 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.

DKSH VIETNAM CO., LTD.

(0 đánh giá công ty) Viết đánh giá

Địa chỉ: 5th Floor, Viettel Complex Tower, 285 Cach Mang Thang Tam Street, Ward 12, District 10, Ho Chi Minh City, Vietnam

Quy mô: 1.000-4.999 nhân viên


Việc làm tương tự

Customer Service

Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ