Customer Service
Mức lương: 12-15 triệu
Đã hết hạn nộp hồ sơ - 134 lượt xem
Ngày cập nhật: 14/11/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Thực tập sinh
Ngành nghề: Dịch vụ khách hàng, Điện tử viễn thông
Mô tả công việc
1. Take care of the online shop (pre-sale and after-sale service)
2. Get the question and problem feedback from the customer.
3. Clarifying desired information and providing information to customers.
4. To research and choose the best answer. Respond promptly to customer inquiries.
5. Handle and resolve customer complaints.
6. To collect and evaluate all relevant information to handle the product.
7. Record details of inquiries, comments and complaints.
8. Record details of actions taken.
9. Record customer database for interactions and transactions.
10. Maintain customer databases.
11. To make the customer service report.
12. To cooperate with the engineer to answer the question of customers.
13. Communicate and coordinate with internal departments.
14. Provide feedback on the efficiency of the customer service process.
2. Get the question and problem feedback from the customer.
3. Clarifying desired information and providing information to customers.
4. To research and choose the best answer. Respond promptly to customer inquiries.
5. Handle and resolve customer complaints.
6. To collect and evaluate all relevant information to handle the product.
7. Record details of inquiries, comments and complaints.
8. Record details of actions taken.
9. Record customer database for interactions and transactions.
10. Maintain customer databases.
11. To make the customer service report.
12. To cooperate with the engineer to answer the question of customers.
13. Communicate and coordinate with internal departments.
14. Provide feedback on the efficiency of the customer service process.
Yêu cầu ứng viên
1. Gender: Female
2. Education: Vocational college or College.
3. Required skills: communication skill with the customers.
4. Have related experience, background in online business for tiki, Lazada, Shopee, Facebook, Sendo… is preferred (at least 01 year)
5. Have related experience, background in customer service or another related background is preferred (at least 01 year).
6. Independently and team working.
7. Able to work under pressure.
8. Hard-working, patience, responsible at work.
9. Nice voice is preferred.
2. Education: Vocational college or College.
3. Required skills: communication skill with the customers.
4. Have related experience, background in online business for tiki, Lazada, Shopee, Facebook, Sendo… is preferred (at least 01 year)
5. Have related experience, background in customer service or another related background is preferred (at least 01 year).
6. Independently and team working.
7. Able to work under pressure.
8. Hard-working, patience, responsible at work.
9. Nice voice is preferred.
Quyền lợi được hưởng
- 13th payment, KPI payment
- 12 days full paid leave in a year
- 12 days full paid leave in a year
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
TP-LINK TECHNOLOGIES (VN) CO., LTD
12A-15, Vincom Center 45A Ly Tu Trong St., Dist. 1, HCMC
Người liên hệ: HR Department
12A-15, Vincom Center 45A Ly Tu Trong St., Dist. 1, HCMC
Người liên hệ: HR Department
TP-LINK TECHNOLOGIES (VN) CO., LTD is a Vietnam subsidiary of TP-LINK a global provider of networking products and the World’s No.1 provider of WLAN products, with products available in over 120 countries to tens of millions customers. Committed to intensive R&D, efficient production and strict quality management, TP-LINK continues to ...Chi tiết
TP-LINK TECHNOLOGIES (VN) CO., LTD is a Vietnam subsidiary of TP-LINK a global provider of networking products and the World’s No.1 provider of WLAN products, with products available in over 120 countries to tens of millions customers. Committed to intensive R&D, efficient production and strict quality management, TP-LINK continues to provide award-winning product line that includes routers, range extenders, network adapters, POE devices, and access points, more than one billion people use a TP-LINK product in their home or office. With all of our success, TP-LINK is currently the fastest growing manufacturer of networking products in the world. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service trong ngành Dịch vụ khách hàng được tuyển dụng tại Hồ Chí Minh bởi TP-LINK TECHNOLOGIES (VN) CO., LTD. TP-LINK TECHNOLOGIES (VN) CO., LTD đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service cách đây lúc 14/12/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
TP-LINK TECHNOLOGIES (VN) CO., LTD
Địa chỉ: 12A-15, Vincom Center 45A Ly Tu Trong St., Dist. 1, HCMC
Quy mô: 25-99 nhân viên
Việc làm tương tự
Customer Service
Mức lương: 12-15 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ