Customer Service Executive – Chinese Speaking (Salary Up to $1087)

• Direct Manager: Senior Sales Manager – International Desk
• Support sales team in CS role to take care the customers for the after sales services.
• Coordinate with other departments to ensure the business operation is under good run as well as meet the customer’s need and requirement
• Manage inbound calls/emails/fax or in person from customers interested in renting a factory with BWID.
• Respond to customer inquiries and concerns, resolve complains, emergencies and problems and provide factory renting service to customers.
• Maintain communication with Direct Sales personnel to address day-to-day needs and special requests.
• Tasks assigned by the Senior Managers from time to time.

• Bachelor’s degree
• 3-year experience in CS
• Proficient in spoken and written English and Mandarin
• Proficient in Microsoft Office,
• Professional customer service skills.
• Excellent verbal and written communication skills
• Strong problem-solving skill
• Well organization & time management
• Ability to work effectively within a team and independently
• Mature, dynamic and proactive

- Annual Performance Bonus + Salary increment + Service Award
- Health Care Insurance Program (cover direct family members)
- Annual Health Check + Company trip

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