Customer Service Executive/ Sales Admin (Packaging/ Label Industry)

• To handle and follow up customers' order. To response and ensure the customer enquiries and requests are addressed in a timely manner
• To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
• To handle customer complaints according to the Company procedures and service standard.
• To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
• To proactively share among team members on product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
• To assist and back up other team members and provide supports and report to Supervisor

• Bachelor’s degree.
• Over 2 years related experience.
• English Fluent
• Understanding of applicable computer systems, such as Microsoft Office and function specific .

- Attractive Salary + commission
- Premium healthcare plan

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