Customer Service Executive (Korean - English Speaking)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 149 lượt xem
Ngày cập nhật: 12/11/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Thực tập sinh
Ngành nghề: Hành chính/Văn phòng, Dịch vụ khách hàng, Nhân sự
Mô tả công việc
Innovature Consulting Limited is looking for a Customer Service Executive (Korean and English speaking). This candidate will work closely with Recruiting, Client Delivery, and Operations department of U.S clients to ensure timely and accurate work in Korean Time Zone.
This position is responsible for providing effective customer service for customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Duties include:
- Process orders from client;
- Collect and analyze information from provided sources;
- Prepare correspondences and fulfill customer needs to ensure customer satisfaction;
- Communicate effectively with team members in order to achieve the task’s objective;
- Other task will be assigned by Team leader and Board of Director.
This position is responsible for providing effective customer service for customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Duties include:
- Process orders from client;
- Collect and analyze information from provided sources;
- Prepare correspondences and fulfill customer needs to ensure customer satisfaction;
- Communicate effectively with team members in order to achieve the task’s objective;
- Other task will be assigned by Team leader and Board of Director.
Yêu cầu ứng viên
- University degree of Korean Study, Linguistics, Interpretation major or related major to the job
- At least 1 year of experience in Customer Service, Call Center, Agency Admin/ Support, Interpretation or Translation field
- Advanced MS Word, MS Excel and MS Access skills are a plus
- Demonstrated ability to handle multiple tasks
- Proficient in English and Japanese (from N2) both in speaking and writing
- A willingness to learn continuously and to adapt to new conditions.
Skills/Competencies:
- Excellent interpersonal skills; positive attitude and focus on customer service
- Experience in a fast-paced, high-pressure environment
- Ability to prioritize tasks while working with minimal daily supervision
- Experience in performing data analysis and performance tracking
Benefit:
- Social insurance, Health insurance, Unemployment insurance, Annual Health check-up program and other benefit according to the labor law
- Performance bonus and 13th month salary
- PVI Insurance package that will include medical, accident and life insurance
- Annual company outing trip, teambuilding and charity activities during the years
- 15 annual leave, birthday leave with pay, US holidays
- Birthday, wedding and etc… allowances provided
Working location: 12 Ton Dan, Ward 13, District 4, HCMC
Working hour: from 7AM - 4PM Monday to Friday. Only serious candidates that are able to work during this shift are welcome to submit application.
- At least 1 year of experience in Customer Service, Call Center, Agency Admin/ Support, Interpretation or Translation field
- Advanced MS Word, MS Excel and MS Access skills are a plus
- Demonstrated ability to handle multiple tasks
- Proficient in English and Japanese (from N2) both in speaking and writing
- A willingness to learn continuously and to adapt to new conditions.
Skills/Competencies:
- Excellent interpersonal skills; positive attitude and focus on customer service
- Experience in a fast-paced, high-pressure environment
- Ability to prioritize tasks while working with minimal daily supervision
- Experience in performing data analysis and performance tracking
Benefit:
- Social insurance, Health insurance, Unemployment insurance, Annual Health check-up program and other benefit according to the labor law
- Performance bonus and 13th month salary
- PVI Insurance package that will include medical, accident and life insurance
- Annual company outing trip, teambuilding and charity activities during the years
- 15 annual leave, birthday leave with pay, US holidays
- Birthday, wedding and etc… allowances provided
Working location: 12 Ton Dan, Ward 13, District 4, HCMC
Working hour: from 7AM - 4PM Monday to Friday. Only serious candidates that are able to work during this shift are welcome to submit application.
Quyền lợi được hưởng
- 13th month bonu
- Annual Leave
- Annual Company Trip
- Annual Leave
- Annual Company Trip
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
INNOVATURE VIETNAM CO., LTD
Copac Spare - 12 Ton Dan, D.4, HCMC
Người liên hệ: Ms. Ella Nguyen
Copac Spare - 12 Ton Dan, D.4, HCMC
Người liên hệ: Ms. Ella Nguyen
About Innovature Consulting Limited Innovature Consulting Limited provides management consulting, technology and outsourcing services to our clients in the U.S. We enable clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value. Our commitment is to attract, develop and retain the ...Chi tiết
About Innovature Consulting Limited Innovature Consulting Limited provides management consulting, technology and outsourcing services to our clients in the U.S. We enable clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value. Our commitment is to attract, develop and retain the best talents for our business, challenge our people, demonstrate a “can-do” attitude and fostering a collaborative and mutually supportive environment. About Pinnacle – Our Client Pinnacle Technical Resources is a staffing and managed services firm that recruits and manages contingent labor for a broad variety of Fortune 500 corporations in the financial services, transportation, communications and healthcare industries. Pinnacle’s 4,000 consultants serve clients across North America and Canada. The firm’s services include staff augmentation, supplier management, payrolling and independent contractor (IC) compliance. Pinnacle was ranked 3rd fastest growing staffing company in the United States in 2011. The firm has been on Inc. 500/5000 list of the nation’s fastest growing firms for 7 consecutive years. The Finance and Accounting department is responsible for all financial transactions, financial reporting, and general business reporting for our $250 million/year company. Ẩn chi tiết
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INNOVATURE VIETNAM CO., LTD
Địa chỉ: Copac Spare - 12 Ton Dan, D.4, HCMC
Quy mô: 10-24 nhân viên
Việc làm tương tự
Customer Service Executive (Korean - English Speaking)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ