Customer Service Executive

Since it began in 1985, the privately held SML Group has rapidly emerged as a world leader in manufacture and supply of garment trim to the apparel industry. As a truly global company, strategically position in over 40 locations, we are well aware of the markets need to supply in country quality products on time at the right price. With expert personnel, drawn from within the industry we can provide cost effective, efficient and design inspired solutions to such problems face by Brands and Retailers alike CONTROL - By early next year 2013, with inhouse production such as label factory in Vietnam (Binh Duong), we not only have control over our production but also our quality, delivery and price. Consistent design, color and quality worldwide is standard as part of our service. VISION - Be the most preferred global brand identification solutions provider and exceed customer expectations in quality, price, services and speed. INTEGRITY - Act according to our beliefs and values in order to make ethical business decisions, treat people with honesty and care for our community at all time. QUALITY - Deliver the right solution the first time and at the right time. BALANCE - Optimize planning and action; Harmonize Eastern and Western Culture. INNOVATION - Promote creativity in processes, products and services TEAMWORK - Nurture trust, sharing, harmony, respect, open-mindedness and a threat free working environment Thông điệp từ Công Ty TNHH SML Việt Nam "At SML we not only look for the best minds in the industry, we look to work with people who are passionate about their careers and always driven to be better." Working in the SML family is about being driven to succeed in all that you do with integrity, responding quickly and flexibly to our clients with the innovative spirit to find smarter solutions, and being united to each other with the goal of delivering on our promises to our clients. Our people are passionate about what they do, and every individual's professional and personal growth goals are essential to the development and well-being of a better, smarter SML. In order to cultivate this mutual growth and offer more fulfilling careers, we provide professional development and training opportunities alongside unlimited access to e-learning facilities and global mobility for all of our employees. Our award scheme also offers recognition and rewards to those employees and teams who go above and beyond to apply their talents towards the good of our customers and colleagues. An Active Community SML employees participate in a wide variety of events and activities in and out of the workplace to encourage both personal and professional growth. We offer company-sponsored events ranging from volunteer work and company social activities to global product and external trainings. SML Group and SML Hong Kong were also both awarded the Caring Company Logo 2012 – 2015, recognizing our deep commitment to our employees, our communities and the environment. Globally Connected We are a company driven by technology, connecting us anywhere and anytime. The SML portal offers our global staff a virtual community for sharing information and staying up-to-date on the latest company news, online training, best practices and more. Most importantly, we ensure global collaboration and consistency by using the same business processes and applications across all countries, ensuring communications are transparent and the same systems and standards are available everywhere. Ẩn chi tiết