Customer Service Executive
Mức lương: 12-15 triệu
Đã hết hạn nộp hồ sơ - 307 lượt xem
Ngày cập nhật: 01/02/2019
Thông Tin Tuyển Dụng
Mô tả công việc
• Register customer account & maintain customer databases.
• Manage large amount of quotation & purchasing order from customer in limited time.
• Respond promptly to customer’s inquiries.
• Provide pricing and delivery information.
• Provide accurate, valid and complete information by using the right methods/tools.
• Provide feedback on the efficiency of the customer service process.
• Communicate & coordinate with internal Depts / Supplier to handle customer requirement.
• Handle and resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and take record
• Follow communication procedures, guidelines, KPI & company procedure
• Manage large amount of quotation & purchasing order from customer in limited time.
• Respond promptly to customer’s inquiries.
• Provide pricing and delivery information.
• Provide accurate, valid and complete information by using the right methods/tools.
• Provide feedback on the efficiency of the customer service process.
• Communicate & coordinate with internal Depts / Supplier to handle customer requirement.
• Handle and resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and take record
• Follow communication procedures, guidelines, KPI & company procedure
Yêu cầu ứng viên
• Fluent in both written and spoken English.
• Diploma or Degree preferably in Business Administration or related field.
• 1 to 2-year customer service experience
• Possess high energy and result-oriented
• Target driven and customer-centered
• Good communication and negotiation skills
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Customer service orientation
• Ability to multi-task, prioritize, and manage time effectively
• Ability to Work Under Pressure
• Good team player
• Good Computer Skills
• Diploma or Degree preferably in Business Administration or related field.
• 1 to 2-year customer service experience
• Possess high energy and result-oriented
• Target driven and customer-centered
• Good communication and negotiation skills
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Customer service orientation
• Ability to multi-task, prioritize, and manage time effectively
• Ability to Work Under Pressure
• Good team player
• Good Computer Skills
Quyền lợi được hưởng
- Fix bonus: 13th & 14th salary
- Company cars
- Lunch
- Company cars
- Lunch
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

MISUMI VIETNAM CO., LTD
Lot No 15, Road TS11, Tien Son IP-Hoan Son Commune, Tien Du District, Bac Ninh Provice, Vietnam
Người liên hệ: Ms. Mai
Lot No 15, Road TS11, Tien Son IP-Hoan Son Commune, Tien Du District, Bac Ninh Provice, Vietnam
Người liên hệ: Ms. Mai
MISUMI is the leading manufacturer and distributor of standard components of Press Die, Plastic Mold and Factory Automation products, and is world renowned for its wide variety, fast delivery, quality and low prices. Over the past decade we have developed an exceptionally strong presence and track record in Vietnam Market, ...Chi tiết
MISUMI is the leading manufacturer and distributor of standard components of Press Die, Plastic Mold and Factory Automation products, and is world renowned for its wide variety, fast delivery, quality and low prices. Over the past decade we have developed an exceptionally strong presence and track record in Vietnam Market, and established Misumi Vietnam Co.,Ltd to accelerate our growth in the region. As a company whose competence is in enabling customers to enjoy Just-In-Time components procurement, supply chain strategy is a core of our business. In order to support rapid and aggressive expansion, we are looking for talented and dynamic professionals to join us for the following position. Website: http://vn.misumi-ec.com Fanpage: https://www.facebook.com/2MisumiVietnam/ Ẩn chi tiết
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Tìm thêm việc làm
MISUMI VIETNAM CO., LTD
Địa chỉ: Lot No 15, Road TS11, Tien Son IP-Hoan Son Commune, Tien Du District, Bac Ninh Provice, Vietnam
Quy mô: 100-499 nhân viên