Customer Service Executive
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 119 lượt xem
Ngày cập nhật: 07/12/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Hành chính/Văn phòng, Dịch vụ khách hàng, Y tế/Dược
Mô tả công việc
* ROLE
The position is responsible for support doctor and customer to perform service-related operations.
Building good relationships and bringing the best service for the customer.
* RESPONSIBILITIES
• Following the care plan of customers to support them make an appointment with doctors according to available schedule.
• Support doctors and customers to provide documentations when they have appointment.
• Consulting services to customers through channels such as fanpage, hotline, care chat, website.
• Support customers to make an appointment with doctor or nurse.
• Coordinate and schedule appointments for doctor and nurse.
• Handle and upload records of customers on the system.
• Survey the opinions of customers after using the service.
• Instruct the customer to use the Jio Health app.
• Contact the customer when they leave information on channels such as email, fanpage, website
• Responding to requests and complaints of customers.
* WORKING CONDITIONS
• Work at office - Address: 83b Hoang Sa, Dakao Ward, Distric 1.
• Work on shifts (7 hours) or work as assigned by the superior
+ First shift: 7AM – 2PM
+ Second shift: 1PM – 8PM
+ Third shift: 8AM – 4PM
• Negotiable salary
The position is responsible for support doctor and customer to perform service-related operations.
Building good relationships and bringing the best service for the customer.
* RESPONSIBILITIES
• Following the care plan of customers to support them make an appointment with doctors according to available schedule.
• Support doctors and customers to provide documentations when they have appointment.
• Consulting services to customers through channels such as fanpage, hotline, care chat, website.
• Support customers to make an appointment with doctor or nurse.
• Coordinate and schedule appointments for doctor and nurse.
• Handle and upload records of customers on the system.
• Survey the opinions of customers after using the service.
• Instruct the customer to use the Jio Health app.
• Contact the customer when they leave information on channels such as email, fanpage, website
• Responding to requests and complaints of customers.
* WORKING CONDITIONS
• Work at office - Address: 83b Hoang Sa, Dakao Ward, Distric 1.
• Work on shifts (7 hours) or work as assigned by the superior
+ First shift: 7AM – 2PM
+ Second shift: 1PM – 8PM
+ Third shift: 8AM – 4PM
• Negotiable salary
Yêu cầu ứng viên
• Having the medical knowledge is one of the strengths.
• Good conversational English.
• Graduation in three-year college or higher.
• Skills: work independently, teamwork, problem-solving, using computer, communication, working under pressure.
• Clear voice, pleasant to the ears.
• Good conversational English.
• Graduation in three-year college or higher.
• Skills: work independently, teamwork, problem-solving, using computer, communication, working under pressure.
• Clear voice, pleasant to the ears.
Quyền lợi được hưởng
- Competitive salary and bonus
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
JIO HEALTH
2nd Floor, 83B Hoang Sa, Da Kao ward, District 1, HCMC
Người liên hệ: Duoc Si Quan Ly
2nd Floor, 83B Hoang Sa, Da Kao ward, District 1, HCMC
Người liên hệ: Duoc Si Quan Ly
https://www.jiohealth.com/ Jio Health is an ambitious, fast-growing healthcare technology company, founded in California - USA, and established in Ho Chi Minh city - Vietnam. At Jio Health, we believe that everyone should be able to gain instant access to trusted, affordable, and convenient healthcare services, no matter who they are ...Chi tiết
https://www.jiohealth.com/ Jio Health is an ambitious, fast-growing healthcare technology company, founded in California - USA, and established in Ho Chi Minh city - Vietnam. At Jio Health, we believe that everyone should be able to gain instant access to trusted, affordable, and convenient healthcare services, no matter who they are and where they are. With that holding principle, we’ve been rethinking everything-healthcare-related from an user’s point of view, from appointments to prescriptions, ever since. In the past briefed 1.5 year, our team has been building an intuitive Integrated Healthcare Platform connecting licensed doctors, pharmacists, lab services to patients and those in need. As the business grows, we’re looking for bright, energetic, entrepreneurial minds to join us in the mission of making quality healthcare universally accessible and affordable. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Executive trong ngành Hành chính/Văn phòng được tuyển dụng tại Hồ Chí Minh bởi JIO HEALTH. JIO HEALTH đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Executive cách đây lúc 10/04/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
JIO HEALTH
Địa chỉ: 2nd Floor, 83B Hoang Sa, Da Kao ward, District 1, HCMC
Quy mô: 25-99 nhân viên
Việc làm tương tự
Customer Service Executive
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ