Customer Service Executive (Import Export)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 118 lượt xem
Ngày cập nhật: 25/05/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Xuất nhập khẩu, Vận tải/Kho vận
Mô tả công việc
- Smooth handling all sea/air export shipment as per company’s standard operating procedure.
- Follow-up on import/export shipments until shipment completed.
- Maintain good customer service relationship with customers.
- Find and negotiate with carriers/airline and subcontractors to get best rates.
- Follow up and control subcontractors during handling door to door shipments.
- Getting the SOP of customers to studying for related department.
- Updating customer profiles.
- Full support Sales’ enquiries for achieving sales goals.
- Other sales and service task assigned by management.
- Update rate & market information to agents weekly.
- Combine with sales team to send sales lead to agents and follow it.
- Find and generate more new agents.
- Complains solving in time
- Make reports to Operation Director as requested.
- Other service task assigned by management.
- Follow-up on import/export shipments until shipment completed.
- Maintain good customer service relationship with customers.
- Find and negotiate with carriers/airline and subcontractors to get best rates.
- Follow up and control subcontractors during handling door to door shipments.
- Getting the SOP of customers to studying for related department.
- Updating customer profiles.
- Full support Sales’ enquiries for achieving sales goals.
- Other sales and service task assigned by management.
- Update rate & market information to agents weekly.
- Combine with sales team to send sales lead to agents and follow it.
- Find and generate more new agents.
- Complains solving in time
- Make reports to Operation Director as requested.
- Other service task assigned by management.
Yêu cầu ứng viên
- Education : university or college degree in International Trade, Marine, Economics
- 2-3 years experiences in forwarding especially handle USA shipments.
- Good English skills (knowing other language is an advantage), computer skills and communication skills.
- High responsibility, being able to work under pressure.
- 2-3 years experiences in forwarding especially handle USA shipments.
- Good English skills (knowing other language is an advantage), computer skills and communication skills.
- High responsibility, being able to work under pressure.
Quyền lợi được hưởng
- 13th Salary, Year-End Bonus, Profit shared for Back-office positions, KPI bonus
- PVI Insurance
- Internal training
- PVI Insurance
- Internal training
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
SUPER CARGO SERVICE
3G Phổ Quang, Phường 2, Quận Tân Bình, TP Hồ Chí Minh
3G Phổ Quang, Phường 2, Quận Tân Bình, TP Hồ Chí Minh
Started 2008 in Saigon(Hochiminh City), Super Cargo Service with full staff of experienced employer operate through 6 local offices in Ho Chi Minh(Head office), Ha Noi, Hai Phong, Hue, Da Nang and Dung Quat (Central of Vietnam), offering its customers a holistic suite of services that organizations run their operations ...Chi tiết
Started 2008 in Saigon(Hochiminh City), Super Cargo Service with full staff of experienced employer operate through 6 local offices in Ho Chi Minh(Head office), Ha Noi, Hai Phong, Hue, Da Nang and Dung Quat (Central of Vietnam), offering its customers a holistic suite of services that organizations run their operations better. We believe that great logistics require more than connections and resources. A team of problem solvers and a commitment to always align with our clients’ business goals and objectives is what drives mutual success. Over the years, we have worked together to expand our network of partners to deliver reliability and consistency. We’ve also made significant strides to tightly integrate technology with our processes, giving our clients greater visibility into every engagement. Transparency is what gives our clients peace of mind, so we continue adopt new tools that give our clients more control of their supply chain. That’s exactly how we continue to position ourselves as strategic logistic partners that care about every detail. Ẩn chi tiết
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SUPER CARGO SERVICE
Địa chỉ: 3G Phổ Quang, Phường 2, Quận Tân Bình, TP Hồ Chí Minh
Quy mô: 25-99 nhân viên
Việc làm tương tự
Customer Service Executive (Import Export)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ