Customer Service Executive (Hanoi Office)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 70 lượt xem
Ngày cập nhật: 22/03/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Xuất nhập khẩu, Vận tải/Kho vận, Hàng hải
Mô tả công việc
A. Customer Service
1. Input & release booking (all trades). (Get booking order, check service, space feeder & Mother Vessel (M/V), rate available, create feeder code (common feeder), input booking in GAUS & release booking to customers, Control booking by service/loops/allocation/feeder space ).
2. Daily update tentative booking, inform Haiphong for empty container release to shipper.
3. Make loading List and send to Haiphong OPS to make loading plan. Make final loading and Transshipment Shipping Advice to transit port.
4. Make shipping schedules for all trades, weekly update and send them to customers.
5. Monitor m/v connection, re-arrange vessel (VSL) in case of shortship, rollover, mis-connection.
6. COD, Customer claim, cargo loss & damage, problems management.
B. ADMINISTRATION:
1. Apply visa, working permit , administrative procedures.. .for foreigner (if any).
2. Process payment for office ( electric, rent office, telephone, pizza, meeting budget …) monthly.
3. Hold event ( for customer, outing, year-end party) yearly.
4. Book ticket, hotel….(if any).
5. Survey cost for office ( Hotel, rent office, satationery…). (if any).
6. Receptionist.
7. Back up accounting when out of office (send debit note, issue invoice).
1. Input & release booking (all trades). (Get booking order, check service, space feeder & Mother Vessel (M/V), rate available, create feeder code (common feeder), input booking in GAUS & release booking to customers, Control booking by service/loops/allocation/feeder space ).
2. Daily update tentative booking, inform Haiphong for empty container release to shipper.
3. Make loading List and send to Haiphong OPS to make loading plan. Make final loading and Transshipment Shipping Advice to transit port.
4. Make shipping schedules for all trades, weekly update and send them to customers.
5. Monitor m/v connection, re-arrange vessel (VSL) in case of shortship, rollover, mis-connection.
6. COD, Customer claim, cargo loss & damage, problems management.
B. ADMINISTRATION:
1. Apply visa, working permit , administrative procedures.. .for foreigner (if any).
2. Process payment for office ( electric, rent office, telephone, pizza, meeting budget …) monthly.
3. Hold event ( for customer, outing, year-end party) yearly.
4. Book ticket, hotel….(if any).
5. Survey cost for office ( Hotel, rent office, satationery…). (if any).
6. Receptionist.
7. Back up accounting when out of office (send debit note, issue invoice).
Yêu cầu ứng viên
- University Degree. Majoring in Economics, Sea Transport Economics, Business Administration or English
- Good written and verbal English (Certificates are required)
- Working Experience/ Professional requirement:
• At least 01 year experience in container shipping industry (carriers and / or logistics companies. .
• Have good knowledge of shipping, import and export.
• Have good knowledge of administration jobs.
• Good skill of communication, negotiation, trouble-shooting, customer service…
• Good at language communication (both English & Vietnamese)
• Good at computer skill: using internal system (GAUS) & other (MS Excel, MS Word, MS PowerPoint..)
- Good written and verbal English (Certificates are required)
- Working Experience/ Professional requirement:
• At least 01 year experience in container shipping industry (carriers and / or logistics companies. .
• Have good knowledge of shipping, import and export.
• Have good knowledge of administration jobs.
• Good skill of communication, negotiation, trouble-shooting, customer service…
• Good at language communication (both English & Vietnamese)
• Good at computer skill: using internal system (GAUS) & other (MS Excel, MS Word, MS PowerPoint..)
Quyền lợi được hưởng
- Health & Accident Insurance
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
HYUNDAI MERCHANT MARINE VIETNAM
Floor 12, 81 - 85 Ham Nghi, Quan 1, Tp.HCM
Người liên hệ: Nguyen Tam
Floor 12, 81 - 85 Ham Nghi, Quan 1, Tp.HCM
Người liên hệ: Nguyen Tam
HMM (Hyundai Merchant Marine Co. Ltd) is an integrated logistics company, operating over 110 state-of-the-art vessels. HMM offers worldwide global service network, diverse logistics facilities, leading IT shipping related systems, a professional highly trained staff, and continual effort to provide premiere transportation services. HMM Vietnam has been established in Vietnam ...Chi tiết
HMM (Hyundai Merchant Marine Co. Ltd) is an integrated logistics company, operating over 110 state-of-the-art vessels. HMM offers worldwide global service network, diverse logistics facilities, leading IT shipping related systems, a professional highly trained staff, and continual effort to provide premiere transportation services. HMM Vietnam has been established in Vietnam since 2007 with fast-speeding development & business expansion. Now we are seeking the potential candidates for the position of “Customer Service cum administration Executive in Ha Noi Office” with requirements as below. Ẩn chi tiết
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HYUNDAI MERCHANT MARINE VIETNAM
Địa chỉ: Floor 12, 81 - 85 Ham Nghi, Quan 1, Tp.HCM
Quy mô: 25-99 nhân viên
Việc làm tương tự
Customer Service Executive (Hanoi Office)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ