Customer Service Executive - (E-Booking Service)
Mức lương: 7-10 triệu
Đã hết hạn nộp hồ sơ - 98 lượt xem
Ngày cập nhật: 26/07/2020
Thông Tin Tuyển Dụng
Kinh nghiệm: Không yêu cầu
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Du lịch, Dịch vụ khách hàng, Tư vấn/Chăm sóc khách hàng
Mô tả công việc
Scope of Work:
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, and provide information in the tourist industry (Hotel booking, tour booking, E-ticket…)
Responsibility:
- Performing day to day operational activities in customer service
- Giving excellent services for customers
- Receive and respond to all incoming inquiry by: phone, email, Facebook, chat, other as needed.
- Open for ideas and innovative solutions to enhance team productivities
Yêu cầu ứng viên
- Minimum 6-month experience in customer service or call center environment.
- Good at English both written and spoken.
- Willing to work on the weekend, national holidays, overtime if needed
- Willing to work under shifting mode ( Night shift including)
- Able to adapt in dynamic company culture and fast-paced working environment
- Able to work under pressure and in a large team
- Always bring a positive attitude within colleagues and towards customers
Quyền lợi được hưởng
- 13th-month salary and project bonus
- Attractive Salary and Benefits
- Extensive coaching and training
- Performance appraisals every year
- Annual health checkup
- Compliance fully to Vietnam labor code
- Company trip, team-building events
Cách thức ứng tuyển
Giới thiệu về công ty

171B Hoang Hoa Tham, Ward 13, Tan Binh Dist,HCMC,Viet Nam
CÔNG TY TNHH TRANSCOSMOS VIỆT NAM
Địa chỉ: 171B Hoang Hoa Tham, Ward 13, Tan Binh Dist,HCMC,Viet Nam
Quy mô: Đang cập nhật