Customer Service Airfreight
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 426 lượt xem
Ngày cập nhật: 05/03/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Xuất nhập khẩu, Vận tải/Kho vận
Mô tả công việc
Department / Location: Customer Service / SGN
Direct Line Reporting: CS Manager / Director
Key Tasks
1. To follow up accounts separately with Airfreight and supporting Seafreight team for Import shpts in case.
2. To follow each shpts in consequence set out in the job covering for Airfreight.
3. To follow up on customer shipment advices and feedback to customer and overseas stations and the account holder to make respective shipment arrangement.
4. To check and verify documents and update to relevant parties.
5. To work closely to SOP set out by Salesman.
6. To inform CS Manager of any irregularities or problems that require assistance and to feedback on subcontractors standards and services.
7. To feedback pre-claim details and status to customers.
8. To handle incident management and handles customers inquiries, complaints, claims follow up, verify credit terms and credit status, and coordinate with departments concerned on related issues.
9. To verify and incoming invoices.
10. To handle job costing after shpt handling.
11. Control shipping run by obtaining loading confirmation from carriers.
12. To handle other tasks assigned by Customer Service Manager.
Direct Line Reporting: CS Manager / Director
Key Tasks
1. To follow up accounts separately with Airfreight and supporting Seafreight team for Import shpts in case.
2. To follow each shpts in consequence set out in the job covering for Airfreight.
3. To follow up on customer shipment advices and feedback to customer and overseas stations and the account holder to make respective shipment arrangement.
4. To check and verify documents and update to relevant parties.
5. To work closely to SOP set out by Salesman.
6. To inform CS Manager of any irregularities or problems that require assistance and to feedback on subcontractors standards and services.
7. To feedback pre-claim details and status to customers.
8. To handle incident management and handles customers inquiries, complaints, claims follow up, verify credit terms and credit status, and coordinate with departments concerned on related issues.
9. To verify and incoming invoices.
10. To handle job costing after shpt handling.
11. Control shipping run by obtaining loading confirmation from carriers.
12. To handle other tasks assigned by Customer Service Manager.
Yêu cầu ứng viên
1. Min. 2 years experience in logistics/ forwarding industry
2. Knowledge of local and overseas custom and regulations
3. Basic geography knowledge
4. Good written and spoken English/Chinese.
5. Good PC skills.
6. Good communication skills.
7. Customer-oriented mind
8. Sense of responsibility, team work and creditability
*Benefit:
1. Salary: negotiate
2. Fully implement social insurance, health insurance and public holidays in the year.
3. Considering annual salary increase.
4. Comfortable working environment with great benefits.
2. Knowledge of local and overseas custom and regulations
3. Basic geography knowledge
4. Good written and spoken English/Chinese.
5. Good PC skills.
6. Good communication skills.
7. Customer-oriented mind
8. Sense of responsibility, team work and creditability
*Benefit:
1. Salary: negotiate
2. Fully implement social insurance, health insurance and public holidays in the year.
3. Considering annual salary increase.
4. Comfortable working environment with great benefits.
Quyền lợi được hưởng
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment
- Dynamic and sociable working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CÔNG TY TNHH WWL VIỆT NAM
46 Bạch Đằng 2, phường 2, quận Tân Bình, TP Hồ Chí Minh, Việt Nam
Người liên hệ: HR Department
46 Bạch Đằng 2, phường 2, quận Tân Bình, TP Hồ Chí Minh, Việt Nam
Người liên hệ: HR Department
Worldwide Logistics LTD. is a U.S based freight forwarder company whose primary focus is offering competitive and comprehensive solutions to clients without comprising personal service. WWL has offices throughout the globe, with offices in three continents. Our personnel are experienced and well-versed in the industry and provide clients sophisticated integrated ...Chi tiết
Worldwide Logistics LTD. is a U.S based freight forwarder company whose primary focus is offering competitive and comprehensive solutions to clients without comprising personal service. WWL has offices throughout the globe, with offices in three continents. Our personnel are experienced and well-versed in the industry and provide clients sophisticated integrated logistics solutions. Solutions are our mission and personal service is our mandate. WORLDWIDE LOGISTICS CONTINUES EXPANSION Worldwide Logistics Ltd is proud to announce the launch of our latest office in Asia: WWL Vietnam Co Ltd. The office officially began operations on October 1st in Ho Chi Minh City with a team of industry veterans eager to begin working with clients’ while providing the level of service expected from a Worldwide Logistics office. Our office is headed by Mr. Jamie Thanh who brings his years of logistics experience and knowledge of the Vietnam market to further enhance Worldwide’s trans-Pacific service. WWL Vietnam Co., Ltd Kicotrans Building, 1st Flr, 46 Bach Dang 2 Str, Ward 2,Tan Binh Dist, Ho Chi Minh City, Vietnam Website : www.worldwidelogisticsltd.com Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Airfreight trong ngành được tuyển dụng tại bởi CÔNG TY TNHH WWL VIỆT NAM. CÔNG TY TNHH WWL VIỆT NAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Airfreight cách đây lúc 04/04/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
CÔNG TY TNHH WWL VIỆT NAM
Địa chỉ: 46 Bạch Đằng 2, phường 2, quận Tân Bình, TP Hồ Chí Minh, Việt Nam
Quy mô: 10-24 nhân viên
Việc làm tương tự
Customer Service Airfreight
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ