Customer Service Advisor, Frontline
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 201 lượt xem
Ngày cập nhật: 06/11/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Tư vấn/Chăm sóc khách hàng, Dịch vụ khách hàng, Vận tải/Kho vận
Mô tả công việc
• Accept and register bookings for company services
• Offer alternatives to customers and potentially turn information calls into sales leads or identify other additional value added services to customers when opportunities arise during the course of interaction.
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in the company by exercising professionalism and empathy when dealing with each individual customer’s varying needs and demands
• Offer alternatives to customers and potentially turn information calls into sales leads or identify other additional value added services to customers when opportunities arise during the course of interaction.
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in the company by exercising professionalism and empathy when dealing with each individual customer’s varying needs and demands
Yêu cầu ứng viên
• Ability to work in shift
• Expected years of experience: (Minimum): 2 years experience in a Customer Contact Centre or Telesales environment in a service industry (preferable)
• Experience working in teams
• Expected Educational Qualifications: College or University Degree (preferable) or Diploma
• Typing skills (at least 30 wpm preferable)
• Telephone skills (excellent)
• Conflict resolution skills (excellent)
• Technical Skills (Telephone and Order Booking systems preferable)
• Communication skills - spoken and written (excellent)
• Negotiation and interpersonal skills (excellent)
• English skills – verbal and written (good)
• Expected years of experience: (Minimum): 2 years experience in a Customer Contact Centre or Telesales environment in a service industry (preferable)
• Experience working in teams
• Expected Educational Qualifications: College or University Degree (preferable) or Diploma
• Typing skills (at least 30 wpm preferable)
• Telephone skills (excellent)
• Conflict resolution skills (excellent)
• Technical Skills (Telephone and Order Booking systems preferable)
• Communication skills - spoken and written (excellent)
• Negotiation and interpersonal skills (excellent)
• English skills – verbal and written (good)
Quyền lợi được hưởng
- Monthly incentive
- Health insurance package
- Competitive salary
- Health insurance package
- Competitive salary
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
DHL-VNPT EXPRESS LTD.
6 Thang Long Street, Ward 4, Tan Binh District, HCMC
Người liên hệ: HR Department
6 Thang Long Street, Ward 4, Tan Binh District, HCMC
Người liên hệ: HR Department
DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A ...Chi tiết
DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 300,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. DHL is part of Deutsche Post DHL. For the latest news and happenings about DHL in Asia Pacific, visit http://press.ap.dhl.com. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Service Advisor, Frontline trong ngành được tuyển dụng tại bởi DHL-VNPT EXPRESS LTD.. DHL-VNPT EXPRESS LTD. đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Service Advisor, Frontline cách đây lúc 25/03/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
DHL-VNPT EXPRESS LTD.
Địa chỉ: 6 Thang Long Street, Ward 4, Tan Binh District, HCMC
Quy mô: 500-999 nhân viên
Việc làm tương tự
Customer Service Advisor, Frontline
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ