Customer Insight Specialist
Mức lương: 10-12 triệu
Đã hết hạn nộp hồ sơ - 219 lượt xem
Ngày cập nhật: 04/10/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Tổ chức sự kiện/Quà tặng, Marketing/Quảng cáo
Mô tả công việc
Mission
To be the voice of Customer inside the company and analyze our performance vs. market, by connecting the dot of many sources of data.
Key responsibilities
1. Understand our Customers and their key issues, and highlight it in a weekly “Customer pulse”, first issue 30 days after starting the job
Using BigXu data, Call Center, Customer survey, FB comments, Boomerang…
Pilot Customer surveys, permanent & ad-hoc such as post shopping survey, catchment area survey, Mystery shopping, Wigo in-store experience tracking
2. Analyze how we perform vs. Market & Competitors, and issue a monthly report, first issue 60 days after starting the job
Interaction
1. With datamining specialist
2. With third party such as Wigo, Starseed
To be the voice of Customer inside the company and analyze our performance vs. market, by connecting the dot of many sources of data.
Key responsibilities
1. Understand our Customers and their key issues, and highlight it in a weekly “Customer pulse”, first issue 30 days after starting the job
Using BigXu data, Call Center, Customer survey, FB comments, Boomerang…
Pilot Customer surveys, permanent & ad-hoc such as post shopping survey, catchment area survey, Mystery shopping, Wigo in-store experience tracking
2. Analyze how we perform vs. Market & Competitors, and issue a monthly report, first issue 60 days after starting the job
Interaction
1. With datamining specialist
2. With third party such as Wigo, Starseed
Yêu cầu ứng viên
Critical competencies
1. Analytical skills
2. Attention to detail
3. Efficiency
4. Communication skills (presentation to Management)
CGVN culture fit
1. Test and learn spirit
2. Deadline focus
3. Empowered
4. Need to be passionate by the mission
5. Adaptability, cope effectively with change
1. Analytical skills
2. Attention to detail
3. Efficiency
4. Communication skills (presentation to Management)
CGVN culture fit
1. Test and learn spirit
2. Deadline focus
3. Empowered
4. Need to be passionate by the mission
5. Adaptability, cope effectively with change
Quyền lợi được hưởng
- Competitive salary package & bonus scheme
- Premium Health Care
- Annual leave policy
- Premium Health Care
- Annual leave policy
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CENTRAL GROUP VIETNAM
Stores Support Center – 163 Phan Dang Luu St., Ward 1, Phu Nhuan Dist, HCMC
Người liên hệ: Bộ phận Tuyển Dụng
Stores Support Center – 163 Phan Dang Luu St., Ward 1, Phu Nhuan Dist, HCMC
Người liên hệ: Bộ phận Tuyển Dụng
Established in Vietnam in July 2011, Central Group Vietnam is a member of Central Group, one of the leading retailers in the region. With our sustainable development vision, the Group’s success transcends business results and lies in our commitment to improve the quality of life of people of Vietnam, and ...Chi tiết
Established in Vietnam in July 2011, Central Group Vietnam is a member of Central Group, one of the leading retailers in the region. With our sustainable development vision, the Group’s success transcends business results and lies in our commitment to improve the quality of life of people of Vietnam, and in our contribution to the prosperity of the country through concrete objectives: becoming an exemplary citizen-investor, a committed employer, a responsible retailer, a trusthworthy partner and an active company in protecting the environment. The diverse activities of the Group in Vietnam covers different fields, from electricals, sportswear and equipment, fashion, department stores, hotel, e-commerce to supermarket, and are employing more than 15,000 employees across the country. LookKool, Homemart are the trademark of Central Group Vietnam, currently we employ more than 500 staffs, operate 30 stores in 15 provinces all over the country. With the objective to enhance the professionalism and development of the company, Central Group Vietnam is looking for talented and experienced candidates for key positions in the company. Ẩn chi tiết
Bạn đang xem tin việc làm Customer Insight Specialist trong ngành được tuyển dụng tại bởi CENTRAL GROUP VIETNAM. CENTRAL GROUP VIETNAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Insight Specialist cách đây lúc 29/12/2018 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
CENTRAL GROUP VIETNAM
Địa chỉ: Stores Support Center – 163 Phan Dang Luu St., Ward 1, Phu Nhuan Dist, HCMC
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Customer Insight Specialist
Mức lương: 10-12 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ