Customer Facing Logistics Manager
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 174 lượt xem
Ngày cập nhật: 20/08/2019
Thông Tin Tuyển Dụng
Mô tả công việc
*** Principle Accountabilities:
Be a Supply Chain ambassador for FCV and the Key account customers
- Drive success of On Shelf Availability, On Shelf Freshness and Distributor Stock Availability to deliver excellence service level.
- Highlight the business opportunities for both FCV and the customer, in creating competitive gaps through supply chain value creation
- Drive all other Supply Chain Customer efficiency initiatives e.g. Order automation sustainability, Cost to serve, Collaborative Planning, e-commerce etc...
*** Job Responsibilities
- To build key customer relationships that will drive customer service excellence for both FCV and the customer
- Ensure availability of products by ensuring a Perfect Order Cycle with the customer:
• Monitor KPIs that support perfect Order Cycle and provide analysis
• Solve root causes of failures throughout the Order to Cash (O2C) End to End (E2E) process with the customer
• Develop joint projects and activities to close the GAP (Inventory replenishment, master data etc..)
- To be the main contact that will coordinate Plan & Deliver and customer management initiatives across the Order-to-Cash process
- Drive cross-functional alignment:
• In partnership with Sales and SC, define and lead common customer strategy
• Be the coordinator of cross-functional teams from concept creation to final delivery
Be a Supply Chain ambassador for FCV and the Key account customers
- Drive success of On Shelf Availability, On Shelf Freshness and Distributor Stock Availability to deliver excellence service level.
- Highlight the business opportunities for both FCV and the customer, in creating competitive gaps through supply chain value creation
- Drive all other Supply Chain Customer efficiency initiatives e.g. Order automation sustainability, Cost to serve, Collaborative Planning, e-commerce etc...
*** Job Responsibilities
- To build key customer relationships that will drive customer service excellence for both FCV and the customer
- Ensure availability of products by ensuring a Perfect Order Cycle with the customer:
• Monitor KPIs that support perfect Order Cycle and provide analysis
• Solve root causes of failures throughout the Order to Cash (O2C) End to End (E2E) process with the customer
• Develop joint projects and activities to close the GAP (Inventory replenishment, master data etc..)
- To be the main contact that will coordinate Plan & Deliver and customer management initiatives across the Order-to-Cash process
- Drive cross-functional alignment:
• In partnership with Sales and SC, define and lead common customer strategy
• Be the coordinator of cross-functional teams from concept creation to final delivery
Yêu cầu ứng viên
*** Knowledge
- End-to-end Plan & Deliver, Demand Planning and Customer Service operations
- Vision and strategy of AMC and account industry
- Best practice knowledge in total Supply Chain framework
- Exposure in working with cross-functional commercial teams
- Good experience in project management
- High experience in Mordern Trade SC will be an advantage
*** Skills
- Strong negotiation skills with noble understanding of trade-off management, opportunity costs and benefits
- Clear and effective communication skills that will build strong customer relationships
- Ability to manage change in the workplace and implement improvement projects through a structured process
- Good leadership skills to drive internal to deliver best customer service
- Strive for continuous improvement and innovation; promoting positive attitude and work ethics both in the organization and during customer facing collaborations
- Good analytical thinking and problem-solving skills
- End-to-end Plan & Deliver, Demand Planning and Customer Service operations
- Vision and strategy of AMC and account industry
- Best practice knowledge in total Supply Chain framework
- Exposure in working with cross-functional commercial teams
- Good experience in project management
- High experience in Mordern Trade SC will be an advantage
*** Skills
- Strong negotiation skills with noble understanding of trade-off management, opportunity costs and benefits
- Clear and effective communication skills that will build strong customer relationships
- Ability to manage change in the workplace and implement improvement projects through a structured process
- Good leadership skills to drive internal to deliver best customer service
- Strive for continuous improvement and innovation; promoting positive attitude and work ethics both in the organization and during customer facing collaborations
- Good analytical thinking and problem-solving skills
Quyền lợi được hưởng
- Company Bonuses
- Health Insurance & Social Security
- Coaching & Training with Global Mindset
- Health Insurance & Social Security
- Coaching & Training with Global Mindset
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
FRIESLANDCAMPINA VIETNAM
Bitexco Building 02 Hai Trieu street, District 1, Hochiminh city, Vietnam
Người liên hệ: HR Department
Bitexco Building 02 Hai Trieu street, District 1, Hochiminh city, Vietnam
Người liên hệ: HR Department
FrieslandCampina has set up business in Vietnam over 20 years, supplied more than 1.5-billion high-quality milk units every year with many favorite brands such as Dutch Lady, Friso and Yomost. FrieslandCampina Vietnam has strived to improve existing SKUs in order to research and develop new nutritious products to meet consumers’ ...Chi tiết
FrieslandCampina has set up business in Vietnam over 20 years, supplied more than 1.5-billion high-quality milk units every year with many favorite brands such as Dutch Lady, Friso and Yomost. FrieslandCampina Vietnam has strived to improve existing SKUs in order to research and develop new nutritious products to meet consumers’ expectation. In addition to manufacturing and providing all kinds of nutritional food for children, the company also offers a lot of dairy products for all family members. Committed to improve the life of Vietnamese people, FrieslandCampina Vietnam actively initiated social activities, creating shared values with the community such as Den Don Dom Study Encouragement Fund, sustainable dairy development operation, scientific researches on nutrition, free health check and treatment to the poor, nutrition education to the public. All activities in cooperation with Ministry of Health, National Institute of Nutrition, Nutrition Association, Youth Physician Association were effectively contributing to improve life of Vietnamese. * Royal FrieslandCampina Every day Royal FrieslandCampina provides millions of consumers all over the world with food that is rich in valuable nutrients. With annual revenue of 10.3 billion euros, FrieslandCampina is one of the largest dairy companies in the world, supplying consumer and professional products, as well as ingredients and half-finished products to manufacturers of infant & toddler nutrition, the food industry and the pharmaceutical sector around the world. FrieslandCampina possesses offices in 32 countries and almost 20,000 employees, and its products are available in more than 100 countries. The Company is fully owned by Zuivelcoöperatie FrieslandCampina U.A, with 19,487 member dairy farmers in the Netherlands, Germany and Belgium—making it one of the world’s largest dairy cooperatives. Ẩn chi tiết
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Tìm thêm việc làm
FRIESLANDCAMPINA VIETNAM
Địa chỉ: Bitexco Building 02 Hai Trieu street, District 1, Hochiminh city, Vietnam
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Customer Facing Logistics Manager
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ