Customer Experience Officer (Chuyên Viên Trải Nghiệm Khách Hàng)

Mức lương: Thỏa thuận

Đã hết hạn nộp hồ sơ - 81 lượt xem

Ngày cập nhật: 14/02/2019

Thông Tin Tuyển Dụng

Hình thức làm việc: Toàn thời gian

Chức vụ: Nhân viên

Ngành nghề: Ngân hàng/ Tài chính

Giới tính:Không yêu cầu

Bằng cấp:Chưa cập nhật

Làm việc tại:Hồ Chí Minh


Mô tả công việc

* Job Summary
The Customer Experience Officer takes active role to carry out action plans, projects to execute company’s Total Customer Experience Strategy in delivering and innovating customer relationship, dedication and satisfaction.

* Job Accountabilities
• Proactively identify room for improvement in customer experience thru observation and data analysis, and manage a list of fixed required to address them
• Develop detailed execution planning and align relevant business departments to achieve the goal of assigned projects
• Implement Customer Experience projects and initiatives to ensure customer experience improvements delivered
• Continuously review customer interactions across the company through the customer eyes and put in place several building blocks of a comprehensive improvement in customer experience

Yêu cầu ứng viên

* Job Requirements
1. Education background
- University Graduated
2. Minimum Experience
- 03 years working experience in hospitality industry preferably in consumer finance, banking or other relevant business sector
- Experience in Project implementation is an advantage
3. Knowledge, Competencies, Skills
- Highly “customer focus”
- Be able to multi-task and adhere to timelines
- Communication and influencing skills will be exceptional and always deliver a positive outcome, even where conversations are challenging.
- Have execution capabilities – engaging relevant stakeholders and managing expectations around timing, process etc.
- Fluent oral and written communication skills in both English and Vietnamese

Quyền lợi được hưởng

- Attractive salary and bonus
- Health insurance and Social insurance regulated by Vietnam Labor Law
- Professional, dynamic working environment

Cách thức ứng tuyển

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp

Giới thiệu về công ty

PRUDENTIAL VIETNAM FINANCE COMPANY
PRUDENTIAL VIETNAM FINANCE COMPANY
Người liên hệ: HR Department
Prudential Finance, a member of Prudential Plc. (Britain) was the first fully foreign owned consumer finance company, officially operating in Vietnam in October 2007. Prudential Finance provides the suitable financial solutions to meet customers’ financial needs, fulfilling their dreams and enhancing their life. In years of operations and development, Prudential ...Chi tiết
Prudential Finance, a member of Prudential Plc. (Britain) was the first fully foreign owned consumer finance company, officially operating in Vietnam in October 2007. Prudential Finance provides the suitable financial solutions to meet customers’ financial needs, fulfilling their dreams and enhancing their life. In years of operations and development, Prudential Finance has gradually been improving the quality of products and services as well as expanding the business to approach and satisfy customers effectively. Currently, Prudential Finance has built up an extensive distribution network, including Head office, 1 Branch, 4 Transaction offices and the single largest Call center with advanced technology and several Service Introduction Points. Providing the best products and services, Prudential Finance is honored to achieve the precious recognition from nearly 170,000 customers and tie up with more than 100 prestigious partners to provide convenient and flexible financial solutions to their employees (as of 31 March, 2013). With the implementation of effective business strategies, strong support from the Prudential Group and the dedication as well as the commitment of all staffs and sales representatives, Prudential Finance will remain the leading position in consumer finance industry in Vietnam market and keep providing the best consumer finance products and services to millions of Vietnamese customers. We are currently looking for an experienced Field Verifying Supervisor, South of Vietnam based in HCMC: Ẩn chi tiết
Bạn đang xem tin việc làm Customer Experience Officer (Chuyên Viên Trải Nghiệm Khách Hàng) trong ngành được tuyển dụng tại bởi PRUDENTIAL VIETNAM FINANCE COMPANY. PRUDENTIAL VIETNAM FINANCE COMPANY đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Experience Officer (Chuyên Viên Trải Nghiệm Khách Hàng) cách đây lúc 28/04/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.

PRUDENTIAL VIETNAM FINANCE COMPANY

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Quy mô: 1.000-4.999 nhân viên


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Customer Experience Officer (Chuyên Viên Trải Nghiệm Khách Hàng)

Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ