Customer Experience (CX) Design & Content Manager
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 134 lượt xem
Ngày cập nhật: 17/03/2020
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Tổ chức sự kiện/Quà tặng, Marketing/Quảng cáo, Ngân hàng/ Tài chính
Mô tả công việc
[CX DESIGN]
- Develop customer experience strategy aligned with short-term and long-term marketing and business targets
- Review current CX practice, customer related queries to identify new possible insights to help redesign CX across communications platforms/channels – both online & offline
- Create and supervise the implementation of communications & creative contents for customer communications/services across channels as creative input for Creative Solutions team
[CONTENT MANAGEMENT RELATED]
- Create and publish engaging content
- Optimize content across channels
- Edit, proofread, improve, optimize written materials across digital & non-digital channels to ensure experience consistency
- Formulate editorial content strategy/calendar and ensure the implementation
[COLLABORATION]
- Collaborate with Marketing & Creative teams to plan and develop site, content, style and layout
- Coach and guide content writers to grow within the company
- Develop customer experience strategy aligned with short-term and long-term marketing and business targets
- Review current CX practice, customer related queries to identify new possible insights to help redesign CX across communications platforms/channels – both online & offline
- Create and supervise the implementation of communications & creative contents for customer communications/services across channels as creative input for Creative Solutions team
[CONTENT MANAGEMENT RELATED]
- Create and publish engaging content
- Optimize content across channels
- Edit, proofread, improve, optimize written materials across digital & non-digital channels to ensure experience consistency
- Formulate editorial content strategy/calendar and ensure the implementation
[COLLABORATION]
- Collaborate with Marketing & Creative teams to plan and develop site, content, style and layout
- Coach and guide content writers to grow within the company
Yêu cầu ứng viên
- Bachelor’s Degree in Business Marketing, Communications, Journalism
- Min 03 years of solid experience in brand & corporate communications, digital marketing
- Hands on experience with MS Office
- Familiarity with Creative Design software & production, Web, Apps, SEO & marketing analytics metrics, HTML & web publishing
- Excellent writing, editing, and proofreading skills in both Vietnamese & English
- Good eye for the art is highly appreciated.
- Pro-activity & team player.
- Min 03 years of solid experience in brand & corporate communications, digital marketing
- Hands on experience with MS Office
- Familiarity with Creative Design software & production, Web, Apps, SEO & marketing analytics metrics, HTML & web publishing
- Excellent writing, editing, and proofreading skills in both Vietnamese & English
- Good eye for the art is highly appreciated.
- Pro-activity & team player.
Quyền lợi được hưởng
- 13th month salary
- 15 - 20 days
- KPI Bonus 3 - 5 month salary
- 15 - 20 days
- KPI Bonus 3 - 5 month salary
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

FE Credit
REE Tower, 9 Doan Van Bo, District 4, Ho Chi Minh City
Người liên hệ: Mr. Trâm
REE Tower, 9 Doan Van Bo, District 4, Ho Chi Minh City
Người liên hệ: Mr. Trâm
We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on ...Chi tiết
We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on serving the best sake of our customers; we are keen on designing new products with add-on values to customers with our philosophy of Fast and Easy. We have long nourished the determination to professionalise our operations. We embrace a strong organisational culture with a shared aspiration and values which allows us to act as a united and focused company. FOCUS – UNITY – SIMPLICITY – OWNERSHIP See yourselves in a new light In essence of joining our company, you will be given the scope to seize every opportunity and helped to acquire specific competencies you’ll need to succeed either you wish to go wide or go deep. Our company prides ourselves on our underpinned principle of nurturing people in not only HR policies but also in our culture. We value innovations and we need people to work on initiatives and carry on our business vision of operating excellence and market leadership. Alongside with these, we believe our staff members deserve a good working condition, so that in addition to social health insurance you will be accessible to health and accident insurance and will be eligible to join in team building every year. We also value your efforts; for this reason, we give you both financial and non-financial rewards such as: KPI bonus, Best Initiatives, Best performer or Best manager of the year, etc. COMPANY'S BENEFITS Financial support: - Probation with full salary - Lunch allowance - Wedding support - Family funeral support - 13th month salary + KPIs bonus - Performance rewards and awards Insurance: - Accident insurance - Health insurance Events and activities: - Christmas - Year End party - Team Building - Family Day - Sport Day Ẩn chi tiết
Bạn đang xem tin việc làm Customer Experience (CX) Design & Content Manager trong ngành được tuyển dụng tại bởi FE Credit. FE Credit đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Experience (CX) Design & Content Manager cách đây lúc 15/04/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
FE Credit
Địa chỉ: REE Tower, 9 Doan Van Bo, District 4, Ho Chi Minh City
Quy mô: Hơn 10000 nhân viên