Customer Care Supervisor
Mức lương: 20-25 triệu
Đã hết hạn nộp hồ sơ - 262 lượt xem
Ngày cập nhật: 31/10/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Bảo hiểm, Ngân hàng/ Tài chính
Mô tả công việc
In conjunction with our business development plans, Phu Hung Life Insurance JSC. is currently seeking for potential candidates for the position of Customer Care Supervisor as the job description below:
* Customer care’s tasks:
- Handle Welcome call / Reminder Premium collection.
- Stand by for Customer Service hotline.
- Check, maintain and develop SMS system to provide clients with information relating to contract correctly and timely.
- Handle Customer’s complaint and Responsible for customer service via e-mail/letter (send mail to you by email, feedback to customers via email, letter...).
- Develop and enhance call center/customer care system.
- Be responsible for all reports in Call Centre and Customer Care.
* Team Mangement’s tasks:
- Propose ideas and implement customer care program.
- Participate in improving Customer Care’s procedure and writing Customer Care’s standard.
- Assign tasks/training/Coaching/Supervise to all staffs in team to ensure compliance with procedures, regulations and policies of the company.
- Be responsible for all reports in Call Centre and Customer Care.
- Other tasks as assigned by Department Head.
* Customer care’s tasks:
- Handle Welcome call / Reminder Premium collection.
- Stand by for Customer Service hotline.
- Check, maintain and develop SMS system to provide clients with information relating to contract correctly and timely.
- Handle Customer’s complaint and Responsible for customer service via e-mail/letter (send mail to you by email, feedback to customers via email, letter...).
- Develop and enhance call center/customer care system.
- Be responsible for all reports in Call Centre and Customer Care.
* Team Mangement’s tasks:
- Propose ideas and implement customer care program.
- Participate in improving Customer Care’s procedure and writing Customer Care’s standard.
- Assign tasks/training/Coaching/Supervise to all staffs in team to ensure compliance with procedures, regulations and policies of the company.
- Be responsible for all reports in Call Centre and Customer Care.
- Other tasks as assigned by Department Head.
Yêu cầu ứng viên
- University graduated.
- At least 05 years in Customer care, Customer Service and Call center in Insurance, Finance and Banking as supervisory role.
- Good at communication, interaction, logical thinking and problem solving skills.
- Fair in English skills.
* Working Location: District 7, Ho Chi Minh City.
- At least 05 years in Customer care, Customer Service and Call center in Insurance, Finance and Banking as supervisory role.
- Good at communication, interaction, logical thinking and problem solving skills.
- Fair in English skills.
* Working Location: District 7, Ho Chi Minh City.
Quyền lợi được hưởng
- To be discussed upon the interview
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
PHU HUNG LIFE INSURANCE JOINT STOCK COMPANY
CR3 - 05A, Floor 5, 109 Ton Dat Tien Street, Tan Phu Ward, District 7, HCMC
Người liên hệ: HR Department
CR3 - 05A, Floor 5, 109 Ton Dat Tien Street, Tan Phu Ward, District 7, HCMC
Người liên hệ: HR Department
Phu Hung Life Insurance Joint Stock Company officially entered the Vietnam life insurance market in 2013. Phu Hung Life’s shareholders who include Phu My Hung Corporation, Phu Hung Assurance and CX Technology (CXT) with the direction of the Ting family have a distinguished track record of business success and a ...Chi tiết
Phu Hung Life Insurance Joint Stock Company officially entered the Vietnam life insurance market in 2013. Phu Hung Life’s shareholders who include Phu My Hung Corporation, Phu Hung Assurance and CX Technology (CXT) with the direction of the Ting family have a distinguished track record of business success and a strong legacy of social contribution in Vietnam for 25 years. Phu Hung Life’s purpose is to promote health, wealth and happiness in Vietnam by protecting the financial futures of families and businesses. The company’s aspiration is to be the most preferred life insurer in Vietnam, recommended by families and friends, trusted for financial advice, product, service and support. Operating with four corporate values of Innovation, Efficiency, Substance and Simplicity, Phu Hung life will be a great company to buy from, work for and invest in. We are seeking for highly motivated candidates who are eager for new challenges and career development for our current vacancies. So if you are confident in having excellent experience in insurance industry and wish to work in a good environment to utilize and broaden your professional knowledge, we offer you opportunities that meet your desires. For more information, please visit our website: http://www.phuhunglife.com/en/career Company introduction clip: https://www.youtube.com/watch?v=7MiNg6NOb0o Ẩn chi tiết
Bạn đang xem tin việc làm Customer Care Supervisor trong ngành được tuyển dụng tại bởi PHU HUNG LIFE INSURANCE JOINT STOCK COMPANY. PHU HUNG LIFE INSURANCE JOINT STOCK COMPANY đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Customer Care Supervisor cách đây lúc 18/04/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
PHU HUNG LIFE INSURANCE JOINT STOCK COMPANY
Địa chỉ: CR3 - 05A, Floor 5, 109 Ton Dat Tien Street, Tan Phu Ward, District 7, HCMC
Quy mô: 100-499 nhân viên
Việc làm tương tự
Customer Care Supervisor
Mức lương: 20-25 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ