CRM Administrator ( Australian Based Company; Attractive Benefits)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 113 lượt xem
Ngày cập nhật: 04/10/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Marketing/Quảng cáo, Kinh doanh/Bán hàng, IT phần mềm
Mô tả công việc
Division: Marketing
Position reports to: Sales Operations Manager
1- Data cleansing and policing of data entry (30%)
Ensuring data is correct across Accounts, Contacts, Opportunities
Identifying & correcting errors made by system users
Communicating errors made by users in a friendly, helpful manner
Checking to ensure that all opportunities are up-to-date, in real-time
Ensuring all data fields are populated correctly at all times
Reporting improper system usage to senior management
2 - Development of the CRM (bugs, enhancements, integrations (30%)
Providing central point of contact for all change requests & system alterations
Providing central point of contact for all change requests & system alterations
Working with all stakeholders to manage the prioritisation
Importing & exporting of data as required to synchronize back-end systems
Working with I/T to manage project implementation and back-end integration
3- User management (20%)
Maintaining control of access rights, security settings, and user privileges
Preventing unauthorized access from ex-employees via de-provisioning
Provisioning all new users, providing system training and customization
4- Training Manuals, Policies and Procedures (20%)
Creating or updating training manuals, policies, and procedures
Working with senior management to ensure key functionalities are understood
Enforcing new user adoption by monitoring login history
Providing help-desk support for all system users. Escalating to I/T if needed
Generating detailed process maps for sales, marketing, & business workflows
Position reports to: Sales Operations Manager
1- Data cleansing and policing of data entry (30%)
Ensuring data is correct across Accounts, Contacts, Opportunities
Identifying & correcting errors made by system users
Communicating errors made by users in a friendly, helpful manner
Checking to ensure that all opportunities are up-to-date, in real-time
Ensuring all data fields are populated correctly at all times
Reporting improper system usage to senior management
2 - Development of the CRM (bugs, enhancements, integrations (30%)
Providing central point of contact for all change requests & system alterations
Providing central point of contact for all change requests & system alterations
Working with all stakeholders to manage the prioritisation
Importing & exporting of data as required to synchronize back-end systems
Working with I/T to manage project implementation and back-end integration
3- User management (20%)
Maintaining control of access rights, security settings, and user privileges
Preventing unauthorized access from ex-employees via de-provisioning
Provisioning all new users, providing system training and customization
4- Training Manuals, Policies and Procedures (20%)
Creating or updating training manuals, policies, and procedures
Working with senior management to ensure key functionalities are understood
Enforcing new user adoption by monitoring login history
Providing help-desk support for all system users. Escalating to I/T if needed
Generating detailed process maps for sales, marketing, & business workflows
Yêu cầu ứng viên
Qualifications
University degree or college diploma in business or information technology
Minimum of 2 years experience in a marketing or sales administration
Experience with Zenu CRM is preferable
Skill or knowledge area
Process optimisation
Project management
Stakeholder management
Communication
Problem solving
Software proficiency
Time management
Qualification:
- Bachelor Degree in Marketing, Advertising, Communications, Business or similar is preferred
University degree or college diploma in business or information technology
Minimum of 2 years experience in a marketing or sales administration
Experience with Zenu CRM is preferable
Skill or knowledge area
Process optimisation
Project management
Stakeholder management
Communication
Problem solving
Software proficiency
Time management
Qualification:
- Bachelor Degree in Marketing, Advertising, Communications, Business or similar is preferred
Quyền lợi được hưởng
- 13th and 14th month bonuses
- 20 days annual leave + 10 days sick leave per year; Personal Insurance Package.
- Team building activities, overseas company trips
- 20 days annual leave + 10 days sick leave per year; Personal Insurance Package.
- Team building activities, overseas company trips
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
ASWHITE VIETNAM
25th Floor, Lim Tower, 9-11 Ton Duc Thang, Ben Nghe Ward, District 1, Ho Chi Minh City
25th Floor, Lim Tower, 9-11 Ton Duc Thang, Ben Nghe Ward, District 1, Ho Chi Minh City
AS White Global is an Australian company with headquarters in Sydney and contemporary offices across Vietnam, Malaysia and The Philippines. ASW Vietnam, formerly known as ASWIG Solutions, has been operating in Vietnam since 2011. We recognise the enormous contribution our Vietnam team provides our clients and this has been instrumental ...Chi tiết
AS White Global is an Australian company with headquarters in Sydney and contemporary offices across Vietnam, Malaysia and The Philippines. ASW Vietnam, formerly known as ASWIG Solutions, has been operating in Vietnam since 2011. We recognise the enormous contribution our Vietnam team provides our clients and this has been instrumental in our rapid growth. We are now located across 3 different locations in Ho Chi Minh City and have over 220 team members. We are experts in providing offshored teams in the following specialisations: - Software Development - Accounting/ Financial Planning - Web & Graphic Design - Administrative Services We are always looking at ways to expand our service offerings and unlock further talent in this fantastic country. We are always on the search for more talented people so if you have experience in the above areas, are proficient in English (both verbal and written), we would love to hear from you! Please visit our Facebook page at https://www.facebook.com/ASWhiteVN for more information. Ẩn chi tiết
Bạn đang xem tin việc làm CRM Administrator ( Australian Based Company; Attractive Benefits) trong ngành Marketing/Quảng cáo được tuyển dụng tại Hồ Chí Minh bởi ASWHITE VIETNAM. ASWHITE VIETNAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin CRM Administrator ( Australian Based Company; Attractive Benefits) cách đây lúc 28/10/2018 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
ASWHITE VIETNAM
Địa chỉ: 25th Floor, Lim Tower, 9-11 Ton Duc Thang, Ben Nghe Ward, District 1, Ho Chi Minh City
Quy mô: 100-499 nhân viên
Việc làm tương tự
CRM Administrator ( Australian Based Company; Attractive Benefits)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ