Crime Unit Coordination Assistant

Position Description
The General Case Officer is responsible for the collection of information regarding wildlife crimes from informants, documenting the crime as a case, identifying the suspect, and then transferring the case to Vietnamese authorities.

Main Responsibilities
1. Reducing Wildlife Crimes
• Address wildlife violations reported to ENV or resulting from surveys by documenting, tracking, and concluding routine cases successfully

2. Rescuing Lower Priority Live Animals
• Work with Vietnamese authorities and rescue centers to confiscate live animals and place them in a safe, healthy environment

3. Reducing Consumer Crime
• Formally communicate with businesses which commit wildlife crimes, in order to convince them to stop committing crimes

4. Law Enforcement Liaison
• Develop working relationships with representatives from key law enforcement agencies in order to facilitate information sharing and cooperation

5. Responding to the Wildlife Crime Hotline
• Conduct phone interviews with informants and transfer the information to the WCU supervisor

6. Internet Campaign
• Assist the Internet Case Officer in clearing ENV internet case backlog

7. Other Duties
• Complete other duties and assignments as specified by the ENV Management Board and/or the WCU Team Leader

Requirements
• Ability to produce detailed and highly accurate work
• Excellent Vietnamese spoken communications, particularly in persuasion skills and negotiation skills
• Multitasking and prioritizing
• Able to think logically and judge carefully when making decisions about case actions
• Strong English writing, speaking, and translation skills
• Excellent written Vietnamese, including professional document writing
• Patience and perseverance

- salary based on performance
- long term contractExciting team activities: Teambuilding, Christmas day, Annual par
- Attractive Training Programs, Spirit Awards

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