Credit Manager

POSITION SUMMARY:
Enforce and maintain credit and collection policies and procedures to maximize hotel profitability through reducing bad debt exposure and improving working capital.

RESPONSIBILITIES:
- Ensure adherence to the hotel’s credit policy.
- Report directly to and communicates with the Director of Finance on all matters pertaining to credit and collection of guest and city ledger accounts.
- Cooperate, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements.
- Liaise closely with the Accounting Receivable Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable.
- Monitor the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.
- Review city ledger daily for correct postings of charges and take corrective action where necessary.
- Monitor and pursue collection of overdue accounts.
- Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.
- Respond to and resolve account queries in conjunction with accounts receivable.
- Assist in control and collection of outstanding guest and city ledger accounts.
- Prepare management reports for month end analysis and provide documentation for credit meeting.
- Review provision, write-offs and other adjustments immediately prior to month end.
- Conduct monthly credit meeting with relevant WYNDHAM team highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.
- Assist in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable.
- Assist in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records.
- Assist in implementing and maintaining acceptable accounting practices and procedures as required by WYNDHAM policies and procedures, generally accepted accounting practices and as affected by local conditions.
- Work with Superior on manpower planning and management needs.
- Work with Superior in the preparation and management of the department’s budget.

ABILITIES / KEY COMPETENCIES / SKILLS:
- Good Communication skills.
- Proficient in the use of Microsoft Office.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Good writing skills.

EDUCATION / CERTIFICATES / EXPERIENCE:
- Bachelor’s degree or Diploma in Accounting, Finance, Business Administration or related field.
- 3 years in hotel accounting or auditing experience including management experience or an equivalent combination of education and work-related experience.
- Professional accounting certifications may requested by local laws and regulations.

- Salary Negotiate
- Competitive benefit
- Professional working environment

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