Credit Control Executive

• Follow-up on loan's late payments and defaulting customer accounts by keeping the relationship up
• Conduct field visits to defaulting account holders, understand the situation, negotiate and approve a restructuring of loan agreements when necessary
• Work closely with debt collection agencies and law firms to initiate the recovery of non-performing loans
• Provide updates on loan servicing and collection outcomes to Credit Control team
• Work closely with our Risk Team and provide feedback to improve our risk assessment processes based on your experience in credit collection

• Degree from top local or overseas universities in finance, banking, statistics, maths or related fields are preferred
• 3 years experience in credit control, or customer service, or accounts management and related tasks as above
• Passionate for the fintech industry and is a start-up culture fit
• Positive attitude and self-motivated
• Analytical, with strong communication skills, and the ability to operate with flexibility in a fast-paced, constantly evolving and collaborative environment
• Have a good understanding on SMEs would be added advantage
• Ability to speak fluently in both Vietnamese and English, as the role requires the incumbent to interact and communicate with Vietnamese-speaking clients

What’s it like working at Aspire?
Our Values
Belonging. Why do you want to be part of a group of friends or a group of people? Usually, it's because you ADMIRE those people! We want to build that environment here, we want to go to work every day and enjoy each others' presence.

Expected behaviors
*Approach others ideas with curiosity
*Communicating openly and directly
*Teamwork
Purpose. What happens when you have a goal bigger than yourself? Usually, you feel better, you feel that what you do is making a difference, it MATTERS!

Expected behaviors
*Customer obsession
*Accept change as a constant
*Resilience

Ownership. What does it mean ownership? It means that you CARE about whatever you do, even a small day to day task. A leading organization is built by owners and entrepreneurs.

Expected behaviors
*Resourcefulness
*Output over words
*Proactiveness

- Attractive salary based on capacity
- Global professional working enviroment

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