Country Service ManagerHeadhunt jobs

- Drive and lead the local service team and overall service business
- Accountable and responsible for service sales growth and executing/implementing the regional service sales strategies locally
- Responsible for building, developing, managing and leading the service team to add value to the Grundfos product portfolio through the delivery of the Grundfos Service Offerings
- Be the bridge from regional service team to deploy service strategies locally
- Coach and develop succession planning program to build and upskill all service employees
- Demonstrate a high level of customer focus and to be accountable for the level of professionalism in the execution of the customers service experience
- Maintain a focus of continual improvement and must be able to support the Pump Sales group by fixing the basics of the service deliverable while maintaining a focus on commercializing service within the local market
- To appoint and manage Authorized / Service Partner (Export and Local) Service solutions
- To meet monthly service sales targets. Constantly provide new ideas and methods to improve service figure/level, workflow and working methods for approval
- Responsible for the P&L: Report financial forecast promptly, follow up on debtors

- Degree or Diploma in Electrical / Mechanical Engineering or equivalent
- Possess 5-7 years of relevant commercial experience in the servicing industry or sales industry.
- Experience leading and/or creating processes preferably within the service environment
- Experience executing on strategies and strategic initiatives within a complex business environment
- Strong knowledge of best practices and relevant systems within the service environment
- Proficient in MS office and relevant programs.
- Preferably possess own vehicle with valid Class 3 driving licence
- Good Oral and written communication skills in both English and Vietnamese

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