Cosmetics Sales Supervisor (Laneige Brand, Preferred Real Sales Person)

Job Summary
(The main objective/purpose of the role is to be summarized in one to three short paragraphs)
- Push and achieve sales target from in-charge counters over the country as per allocated by Sales Manager.
- Handle important administrative tasks, such as order processing, and act as a coach to deliver good coaching skills to BA to ensure good performance of BA.
- Contributes to quality customer service and helps the sales team meet its targets.
- Good management stock, promotion.

Principal Accountabilities
(List accountabilities of the role)
- Achieve the sales target
- Do counter and workshop Inventory
- Submit and provide tester to counters to ensure tester are always available
- Manage well expiry date of stock by updating the production date of stock, sending to stores to check and report to Sales Manager
- Ensure stock are enough for selling by checking SOH every week and allocate stocks if needed.
- Ensure brand image is always in guideline by checking all counters document, tools and equipment are always available such as leaflets, beauty tools, consultation cards…or receiving maintenance requests from counters and order to suppliers; be responsible of VMD jobs
- Ensure BA are well trained and deliver standard customer service to customers
- Support sales team to organize and prepare all testers, material and man-power for workshop
- Do all administrative works such as collect, check and summarize duty roster and Timesheet of all counters
- Manage and supply uniforms, stationeries, beauty tools… to counters.
- Prepare daily, monthly and promotion reports
- Ensure Incentive and others benefits of BAs are paid on time by preparing and extract data from POS to send to HR dept on time
- Manage and control all transportation fee of team to ensure profit are met with guideline
- Maintain compliance of BA with all company policies and procedure by checking history of sales daily and communicate with department stores management team

Key Performance Indicators (KPIs)
(Financial and non-financial KPIs relevant to role, i.e. sales targets, budgets, management of staff, etc.)
- Sales Target, P/L, Engine products, Customers Experience (Active customers and Average purchase amount), Ecommerce sales, qualitative growth (SpD), Inventory Turnover rate.

Qualification and Experience:
- Bachelor's degree,
- From more 3 years working in the same position in Cosmetics or Retails industry

Skill Sets:
- Management, operations, coaching, training , push sales, analysis and leadership skills
- Good computer proficiency (MS Office – Word, Excel, Power Point)
Personal Attributes:

- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

- Competitive salary and bonuses
- Chances for overseas business trips to headquarter and regional branches
- Many product vouchers on special cases

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