Contact Center Agent (Korean Speaking)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 136 lượt xem
Ngày cập nhật: 14/11/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Ngân hàng/ Tài chính
Mô tả công việc
Working Location: District 7 (Crescent Plaza)
Work in Shift
Good at Korean language
JOB DESCRIPTION:
The Contact Center Officer is responsible for providing Shinhan’s customers with support and consultancy on the full products/ service. This role is also responsible for conducting sale/ customer care related outbound calls.
_ Provide support and consultancy to Shinhan’s customers
_ Identify customer needs and refer to other sale channels
_ Back up other teams when required
_ Conduct outbound sale/ customer care outbound calls e.g. welcome call to new customers and get their feedback about the bank’s services as per standard script
_ Ensure high quality service delivering to maximize customer satisfaction.
BENEFITS:
_ Competitive salary and annual bonus
_ Healthcare and Social Insurance
_ Training and Development opportunity
_ Travelling and social activities
Work in Shift
Good at Korean language
JOB DESCRIPTION:
The Contact Center Officer is responsible for providing Shinhan’s customers with support and consultancy on the full products/ service. This role is also responsible for conducting sale/ customer care related outbound calls.
_ Provide support and consultancy to Shinhan’s customers
_ Identify customer needs and refer to other sale channels
_ Back up other teams when required
_ Conduct outbound sale/ customer care outbound calls e.g. welcome call to new customers and get their feedback about the bank’s services as per standard script
_ Ensure high quality service delivering to maximize customer satisfaction.
BENEFITS:
_ Competitive salary and annual bonus
_ Healthcare and Social Insurance
_ Training and Development opportunity
_ Travelling and social activities
Yêu cầu ứng viên
- Demonstrated commitment to customer service and attention to details
- Effective both Vietnamese and English and Korean communication skills
- Good interpersonal, negotiation and presentation skills
- Preferred at least 1 year of experience in contact center
- Flexible in working time (Woking in shifts)
- Effective both Vietnamese and English and Korean communication skills
- Good interpersonal, negotiation and presentation skills
- Preferred at least 1 year of experience in contact center
- Flexible in working time (Woking in shifts)
Quyền lợi được hưởng
- Thưởng năm
- Bảo Hiểm Y Tế và Xã Hội
- Đào tạo
- Bảo Hiểm Y Tế và Xã Hội
- Đào tạo
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
SHINHAN BANK VIETNAM
Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
Người liên hệ: HR Department
Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
Người liên hệ: HR Department
Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 150 networks in 20 countries. We were the pioneer in Vietnamese potential market by establishing Shinhan ...Chi tiết
Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 150 networks in 20 countries. We were the pioneer in Vietnamese potential market by establishing Shinhan Bank Representative Office in 1993. Two years later, we opened Shinhan Bank Hochiminh Branch. Our big milestone was marked in Nov 2009 with the opening of the first 100% foreign owned bank, named Shinhan Vietnam Bank. November 2011, Shinhan Vietnam Bank merged & acquainted Shinhan Vina Bank to become Shinhan Bank Viet Nam. The Head Office is located in Ho Chi Minh city, and 30 branches are in Ho Chi Minh, Ha Noi, Bac Ninh, Dong Nai and Binh Duong, Hai Phong, Thai Nguyen, Vinh Phuc. If you desire to build an extraordinary career with Shinhan Bank Viet Nam and believe that you can make a difference, we invite you to submit your application for the following post: Ẩn chi tiết
Bạn đang xem tin việc làm Contact Center Agent (Korean Speaking) trong ngành được tuyển dụng tại bởi SHINHAN BANK VIETNAM. SHINHAN BANK VIETNAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Contact Center Agent (Korean Speaking) cách đây lúc 14/12/2018 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
SHINHAN BANK VIETNAM
Địa chỉ: Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Contact Center Agent (Korean Speaking)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ