Contact Center Agent (District 7)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 150 lượt xem
Ngày cập nhật: 12/03/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Ngân hàng/ Tài chính
Mô tả công việc
Working Location: District 7 (Crescent Plaza)
Work in Shifts
BENEFITS:
_Competitive salary and annual bonus
_Healthcare and Social Insurance
_Training and Development opportunity
_Travelling and social activities
JOB DESCRIPTION
The Contact Center Officer is responsible for providing Shinhan’s customers with support and consultancy on the full products/ service. This role is also responsible for conducting sale/ customer care related outbound calls.
The key responsibilities include:
_Provide support and consultancy to Shinhan’s customers
_Identify customer needs and refer to other sale channels
_Back up other teams when required
_Conduct outbound sale/ customer care outbound calls e.g. welcome call to new customers and get their feedback about the bank’s services as per standard script
_Ensure high quality service delivering to maximize customer satisfaction
Work in Shifts
BENEFITS:
_Competitive salary and annual bonus
_Healthcare and Social Insurance
_Training and Development opportunity
_Travelling and social activities
JOB DESCRIPTION
The Contact Center Officer is responsible for providing Shinhan’s customers with support and consultancy on the full products/ service. This role is also responsible for conducting sale/ customer care related outbound calls.
The key responsibilities include:
_Provide support and consultancy to Shinhan’s customers
_Identify customer needs and refer to other sale channels
_Back up other teams when required
_Conduct outbound sale/ customer care outbound calls e.g. welcome call to new customers and get their feedback about the bank’s services as per standard script
_Ensure high quality service delivering to maximize customer satisfaction
Yêu cầu ứng viên
_Demonstrated commitment to customer service and attention to details
_Effective both Vietnamese and English written and verbal communication skills
_Ability to work under pressure
_Good interpersonal, negotiation and presentation skills
_Preferred at least 1 year of experience in contact center
_Flexible in working time (Woking in shifts)
_Effective both Vietnamese and English written and verbal communication skills
_Ability to work under pressure
_Good interpersonal, negotiation and presentation skills
_Preferred at least 1 year of experience in contact center
_Flexible in working time (Woking in shifts)
Quyền lợi được hưởng
- Bonus
- Annual Leave
- Training and Development
- Annual Leave
- Training and Development
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
SHINHAN BANK VIET NAM
Empress Tower, 138 - 142 Hai Ba Trung, Ward DaKao,District 1, HCMC
Người liên hệ: HR Department
Empress Tower, 138 - 142 Hai Ba Trung, Ward DaKao,District 1, HCMC
Người liên hệ: HR Department
Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 150 networks in 20 countries. We were the pioneer in Vietnamese potential market by establishing Shinhan ...Chi tiết
Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 150 networks in 20 countries. We were the pioneer in Vietnamese potential market by establishing Shinhan Bank Representative Office in 1993. Two years later, we opened Shinhan Bank Hochiminh Branch. Our big milestone was marked in Nov 2009 with the opening of the first 100% foreign owned bank, named Shinhan Vietnam Bank. November 2011, Shinhan Vietnam Bank merged & acquainted Shinhan Vina Bank to become Shinhan Bank Viet Nam. The Head Office is located in Ho Chi Minh city, and 30 branches and Transaction Office are in Ho Chi Minh ,Dong Nai, Binh Duong, Ha Noi, Bac Ninh, Hai Phong and Thai Nguyen, Vinh Phuc. If you desire to build an extraordinary career with Shinhan Bank Viet Nam and believe that you can make a difference, we invite you to submit your application for the following post: Explore your career with Shinhan talent network at http://shinhancareer.com/ Ẩn chi tiết
Bạn đang xem tin việc làm Contact Center Agent (District 7) trong ngành được tuyển dụng tại bởi SHINHAN BANK VIET NAM. SHINHAN BANK VIET NAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Contact Center Agent (District 7) cách đây lúc 11/04/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
SHINHAN BANK VIET NAM
Địa chỉ: Empress Tower, 138 - 142 Hai Ba Trung, Ward DaKao,District 1, HCMC
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Contact Center Agent (District 7)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ