Community Manager - Customer Relationship (Video Gaming Industry)

We’re looking for a passionate and experienced Community Manager to join our mobile game studio. As Community Manager, you’ll set the pace and strategic direction for our upcoming games. You’ll establish and grow our community and social engagement efforts, and set goals to help support the growth of our player communities. You will have the opportunity to build channels of communication with our players for upcoming game titles, and to foster relationships with our communities to help inform and impact product decisions across our core game slate.

You would be in charge of:

- Drive the strategy of community engagement and growth
- Develop highly engaging content across social platforms, (Facebook, Instagram, Twitter) that is highly targeted to our game’s unique audiences
- Form 1:1 relationship with top online influencers.
- Drive the creation, delivery, and value assessment of community events.
- Nurture community-based discussions via a variety of channels to maximize brand loyalty.
- Responsible for crafting player-centric messaging for all aspects of the game

BENEFITS
- Chance to work on multiple games
- Chance to work closely with both experienced Vietnamese and foreign experts.
- Attractive salary and benefits, international, fun and professional working environment.
- Lunch offer and free drinks to all members.
- An open and honest culture where people are valued, treated fairly, trusted and empowered.
- Training and career development opportunities.
- Flexible working hours, we work 40 hours per week (Monday-Friday).
- 13th salary and additional bonus every year.
- Paid leave (12 days/year).
- Annual health check, annual flu vaccination.
- Health Insurance package
- Government social, health and unemployment insurance for Vietnamese staff
- We support relocation, work permit and resident card for foreign staff members
- Free Vietnamese classes with native teachers
- Standing desks if you like, Modern hardware, No dress code, Company trip
- Break room for everyone: We love board games, video games, VR, PS4, ping pong, football tables, and many more
- In-house classes: Kickboxing, BJJ, Yoga, Zumba
- Salary range: $1,000 - $2,500 USD per month (net)

- Passionate about games
- Experience growing social communities in the video gaming industry
- Prior experience in the video games industry, social media, and publishing
- Analysis: Expert skills in exploring and analyzing trends in engagement and feedback
- Communication: Interpersonal savvy and persuasive skills
- Track record of innovation, driving new ideas and strategies from concept to execution.
- Fluent English

WE PREFER CANDIDATES WITH:
- Strong experience in a previous community management role on mobile games
- Strong knowledge on multiple top mobile games
- Part of a community on at least 1 game

- 13th payment
- 12 days per year
- Free drinks: cafe,tea,..

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