Communications Assistant

Department: Women’s Rights and Public Services Program Directorate Location: Hanoi office with travels to the fields and internationally as required
Reports to: Women’s Rights and Public Services Program Director Type of contract: Fixed term/Regular
Duration: 1 year (extendable depends on funding)
Staff directly supervised: None
JD consulted with: SMT, HR and Programme staff

1. WORKING CONTEXT
Founded in the United Kingdom in 1972, ActionAid (AAI) is a unique international organisation, working with over 25 million people in more than 47 countries for a world free from poverty and injustice. ActionAid's head office is in Johannesburg. ActionAid is the only large international development organisation with head office based in Africa, with offices in Asia and the Americas connecting ActionAid's work in Europe.
ActionAid started working in Vietnam (AAV) since 1989, established its Representative Office in Hanoi in 1992. Since then, it has been focusing the work to end poverty and promote sustainable development in mountainous, remote and difficult regions as well as poor urban areas across Vietnam. ActionAid works in partnership with local partners in different provinces and applies Human Rights Based Approach to all of its works.
AAV is currently operating under the framework of its CSP VI (2018 – 2023), focusing on three Program Priorities (PP), including: (1) Improve people’s capacity to build safe communities and adapt to climate change and disasters with alternative sustainable livelihoods; (2) Promote grassroots democracy to advance people’s rights to gender responsive public services; (3) Support partners, communities and organizations with practical capacity (skills, knowledge, space and networking) to advance social justice.

2. JOB PURPOSE SUMMARY
Facilitates and provides necessary support to implementation of ActionAid Vietnam (AAV)'s communications activities set in Country Strategy Paper VI (CSP VI) with focus on social media, communications products and internal communication

3. AUTHORITY
• Be member of Women’s Rights and Public Services Program Directorate

4. KEY WORKING RELATIONSHIPS
Internal
• Women’s Rights and Public Services Programme Director, Women’s Rights and Public Services Specialist, Programme Officers
• Other teams such as SMT, CDO, Operations, PP1
• ActionAid International Communication, Campaign and related teams External
• AAV’s partners, NGOs, media and networks

5. MAIN AREAS OF RESPONSIBILITY
Key responsibilities / accountabilities Key performance indicators
1. Contributes to the development of and implements overall strategies and plans for AAV's activities linking up with AAV's commitments in communication, campaign, policy advocacy and Country Program related women’s rights, Gender Responsive Public Service (GRPS), Climate Change and Value Change works • AAI's communications and related activities as mentioned in the ActionAid's Strategy 2028: Action for Global Justice are prioritised and localised in line with CSP VI and Vietnam context.
• All communications work, particularly the social media are specified, formulated and implemented to deliver CSP in linking with AAI's strategy, women’s rights, GRPS projects and for the benefits of community mobilisation, campaign element in the Human Rights Based Approach (HRBA).
2. Ensures the quality, consistency of all activities within the domain of communication works in AAV, in line with AAI's priorities and HRBA throughout AAV's programme and partnership following the Communication Strategy • Communication and related activities are implemented consistently throughout Local Rights Programmes (LRPs).
• Programme priorities are coordinated between different communications works for a smooth and effective implementation.
• Monitoring and Evaluation indicators are well designed for the assessment of communications as required by CSP VI and Communications Strategy.
• Problems or significant issues related to communications works that are identified in learning from field work and community concerns get followed up properly.
• Staff’s and key partners’ capacity building and coordination on communications are carried out.
3. Carries out external communications • Press releases and policy briefs are well produced.
• Press briefing/meetings/conference/interviews are well organized.
• AAV’s publications including design, translation and printing are undertaken, ensuring quality and adherence to the AAV’s publication and contracting process and guidelines.
• Reports/publications of the organization and different departments are edited and printed on time and with good quality.
• Events/ launch of programmes are carried out according to workplan.
• Films and different audiovisual items are produced with good quality.
4. Caries out internal communications • AAV’s website, intranet (HIVE), Facebook, YouTube account and other social media tools are well administered.
• Monthly newsletter, calendar of events are prepared and circulated.
• Supports are given to staff on compliance of communications policy and requirements (logo, letterhead, PowerPoint template, email signature, name card etc.).
• AAV staff capacity building on communications is implemented.
• Support to produce communications products of program implementation and fund raising.
5. Liaises, communicates and facilitates networking • Support to maintain network of media to enable AAV’s activities is established and maintained.
• Active participation in working groups, networks, campaigns locally is ensured.
6. Supports the nationalization of ActionAid Vietnam • Participation in relevant tasks assigned is ensured to support the operation of the Aid for Social protection Program, Project Foundation Vietnam (AFV), the strategic partner of AAV.
• Assistance is provided for the smooth transition of ActionAid Vietnam in the nationalization process.
7. Safety & Security • The Safety and Security Plan, Procedures and guideline by AAI and AAV are followed.
• The safety and security procedures for staff are implemented.
• Risks for staff safety and security are timely reported to Security Focal Person or Head of Department.
8. Others • Support for public and youth mobilisations is provided.
• Translation and proofreading are provided when needed.
• Other tasks as assigned by line manager are well performed.

Education (Degrees/certificates required)
• Bachelor’s in communications, Journalism, social science or international studies
Work experience
• At least 2 years of practical work experience in communications or journalism, including experience of implementation of communication plans/strategies, preferably in an NGO/advocacy environment
• At least 2 years of intensive engagement in social communications
Technical knowledge/skills
• Proven experience working with social media
• Expertise on communications events and related organization, media, mobilisation and campaign
• Effective communications and presentation skills
• Sound knowledge on development issues
• Networking and partnership building techniques
Language
• Advanced level of English and Vietnamese
Attitude
• Independent and decisive
• Integrity and supportive
• Open for learning and solutions
• Team work as well as leadership
• Result oriented and Accountable
Adherence to
• Human Rights Based Approach
• Poverty and injustice eradication
• Gender equality

- Competitive salary and bonus
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

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