Collections Agent
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 270 lượt xem
Ngày cập nhật: 10/12/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Thực tập sinh
Ngành nghề: Kinh doanh/Bán hàng, Ngân hàng/ Tài chính
Mô tả công việc
The role is responsible for managing delinquent customer accounts and accurate maintenance for all customer contacts by applying the appropriate Collections processes and strategies. This role provides service to all customer types by ensuring all necessary actions are conducted in a friendly and timely manner within agreed response time.
Key duties include:
- Actioning delinquent accounts in line with approved Shinhan Collections strategies and processes
- Contacting customers (including but not limited at calling, visiting customer at customer’s site) and negotiating acceptable arrangements to clear delinquency with constraints of policy and legislation, relating to both credit risk and customer advocacy
- Identifying and referring accounts that present non-standard, unacceptable or higher risk circumstances
- Recording collections activity and customer interactions on internal system with appropriate diary follow up
Key duties include:
- Actioning delinquent accounts in line with approved Shinhan Collections strategies and processes
- Contacting customers (including but not limited at calling, visiting customer at customer’s site) and negotiating acceptable arrangements to clear delinquency with constraints of policy and legislation, relating to both credit risk and customer advocacy
- Identifying and referring accounts that present non-standard, unacceptable or higher risk circumstances
- Recording collections activity and customer interactions on internal system with appropriate diary follow up
Yêu cầu ứng viên
- Bachelor degree in relevant business filed
- Prior experience in Collections/ customer contact environment
- Prior experience in a consumer lending environment
- Sound knowledge of consumer lending policies, procedures and documentation
- Good knowledge of banking products and services
- Strong communication and negotiation skills
- Able to travel when required
- Prior experience in Collections/ customer contact environment
- Prior experience in a consumer lending environment
- Sound knowledge of consumer lending policies, procedures and documentation
- Good knowledge of banking products and services
- Strong communication and negotiation skills
- Able to travel when required
Quyền lợi được hưởng
- Bảo hiểm sức khỏe
- 16 ngày nghỉ phép
- Đào tạo nghiệp vụ
- 16 ngày nghỉ phép
- Đào tạo nghiệp vụ
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
SHINHAN BANK VIETNAM
Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
Người liên hệ: HR Department
Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
Người liên hệ: HR Department
Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 150 networks in 20 countries. We were the pioneer in Vietnamese potential market by establishing Shinhan ...Chi tiết
Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 150 networks in 20 countries. We were the pioneer in Vietnamese potential market by establishing Shinhan Bank Representative Office in 1993. Two years later, we opened Shinhan Bank Hochiminh Branch. Our big milestone was marked in Nov 2009 with the opening of the first 100% foreign owned bank, named Shinhan Vietnam Bank. November 2011, Shinhan Vietnam Bank merged & acquainted Shinhan Vina Bank to become Shinhan Bank Viet Nam. The Head Office is located in Ho Chi Minh city, and 30 branches are in Ho Chi Minh, Ha Noi, Bac Ninh, Dong Nai and Binh Duong, Hai Phong, Thai Nguyen, Vinh Phuc. If you desire to build an extraordinary career with Shinhan Bank Viet Nam and believe that you can make a difference, we invite you to submit your application for the following post: Ẩn chi tiết
Bạn đang xem tin việc làm Collections Agent trong ngành được tuyển dụng tại bởi SHINHAN BANK VIETNAM. SHINHAN BANK VIETNAM đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Collections Agent cách đây lúc 09/01/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
SHINHAN BANK VIETNAM
Địa chỉ: Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Collections Agent
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ