Collection Manager
Mức lương: 12-15 triệu
Đã hết hạn nộp hồ sơ - 106 lượt xem
Ngày cập nhật: 09/03/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Dịch vụ khách hàng, Pháp luật/Pháp lý
Mô tả công việc
1. Achieve collection target on Recovery Rate, Productivity, Budget Control and so on
2. Proper manage collection team with higher satisfaction and lower attrition rate
3. Schedule monthly collection tasks
4. Administer collection procedures and assist with queries
5. Adjust collection process if necessary
6. Keep collection call in good quality and have no serious complaint happens in phone collection
7. Schedule working shifts of collectors reasonably
8. Maintain relationship with collector and team building
9. Other tasks as assigned
2. Proper manage collection team with higher satisfaction and lower attrition rate
3. Schedule monthly collection tasks
4. Administer collection procedures and assist with queries
5. Adjust collection process if necessary
6. Keep collection call in good quality and have no serious complaint happens in phone collection
7. Schedule working shifts of collectors reasonably
8. Maintain relationship with collector and team building
9. Other tasks as assigned
Yêu cầu ứng viên
Education/Experience
1. University degree or above, major in Credit/Risk/Legal/Finance preferred
2. 5+ years Working experience in business operations field and at least 3 years team management experience, experience in call center/collection is an advantage
*Required skills
• Fluent in English(verbal/written) preferred
• Strong Interpersonal and customer service skills
• Strong analytical and project management skills
• Excellent time management skills
• Proven problem solving skills
• Independent elaborative faculty
• Hands-on but structured approach
• Team spirit, persistent, highly trustworthy and loyal
• Intermediate computer skills
1. University degree or above, major in Credit/Risk/Legal/Finance preferred
2. 5+ years Working experience in business operations field and at least 3 years team management experience, experience in call center/collection is an advantage
*Required skills
• Fluent in English(verbal/written) preferred
• Strong Interpersonal and customer service skills
• Strong analytical and project management skills
• Excellent time management skills
• Proven problem solving skills
• Independent elaborative faculty
• Hands-on but structured approach
• Team spirit, persistent, highly trustworthy and loyal
• Intermediate computer skills
Quyền lợi được hưởng
- Theo chính sách của công ty
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CASHWAGON CO., LTD.
Hồ Chí Minh
Hồ Chí Minh
Market-leading short-term consumer loans provider, that has recently begun an aggressive Asian expansion and are now entering the Vietnamese market. The company’s rapid growth is a result of prudent utilization of financial technology to access and service its market. The company provides instant and premium financial solutions in response to ...Chi tiết
Market-leading short-term consumer loans provider, that has recently begun an aggressive Asian expansion and are now entering the Vietnamese market. The company’s rapid growth is a result of prudent utilization of financial technology to access and service its market. The company provides instant and premium financial solutions in response to the everyday and immediate financial needs of the Vietnamese people. Having an innovative and seamless approach, we are shaping a consumer lending industry in order to serve our customers with high business ethics and transparency. Ẩn chi tiết
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CASHWAGON CO., LTD.
Địa chỉ: Hồ Chí Minh
Quy mô: 25-99 nhân viên
Việc làm tương tự
Collection Manager
Mức lương: 12-15 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ