Client Management Manager
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 112 lượt xem
Ngày cập nhật: 20/03/2020
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Hành chính/Văn phòng, Dịch vụ khách hàng, Marketing/Quảng cáo
Mô tả công việc
Manage client accounts to ensure smooth client business integration and drive business growth of clients.
Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Develop business and marketing plans in coordination with clients to achieve overall business objectives and profitability
Manage business integration process for new clients to ensure smooth client integration
Gather and report client operational results in comparison to KPIs set in the service level agreements
Take necessary actions to resolve clients' operational issues/service complaints
Manage and schedule business communications and business review meetings Act as front-line DKSH representative with the client management team to facilitate ad hoc operational issue resolution, escalating to senior management as appropriate
Act as a DKSH representative to communicate all other necessary issues to clients' management teams
Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Develop business and marketing plans in coordination with clients to achieve overall business objectives and profitability
Manage business integration process for new clients to ensure smooth client integration
Gather and report client operational results in comparison to KPIs set in the service level agreements
Take necessary actions to resolve clients' operational issues/service complaints
Manage and schedule business communications and business review meetings Act as front-line DKSH representative with the client management team to facilitate ad hoc operational issue resolution, escalating to senior management as appropriate
Act as a DKSH representative to communicate all other necessary issues to clients' management teams
Yêu cầu ứng viên
Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline
Demonstrate strong understanding of clients' industry/business/products
Demonstrate strong client management and communication skills
Proven project management skills
Strong analytical background and knowledge of statistical analysis methods
Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
Demonstrate fluency in English
Demonstrate proficiency in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate strong understanding of clients' industry/business/products
Demonstrate strong client management and communication skills
Proven project management skills
Strong analytical background and knowledge of statistical analysis methods
Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
Demonstrate fluency in English
Demonstrate proficiency in office productivity tools (e.g. Excel, Word and PowerPoint)
Quyền lợi được hưởng
- Performance bonus
- Healthcare program
- Training plan
- Healthcare program
- Training plan
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

DKSH VIETNAM CO., LTD.
5th Floor, Viettel Complex Tower, 285 Cach Mang Thang Tam Street, Ward 12, District 10, Ho Chi Minh City, Vietnam
Người liên hệ: HR Dept
5th Floor, Viettel Complex Tower, 285 Cach Mang Thang Tam Street, Ward 12, District 10, Ho Chi Minh City, Vietnam
Người liên hệ: HR Dept
DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company ...Chi tiết
DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 750 business locations in 35 countries – 720 of them in Asia – and 27,600 specialized staff, DKSH generated net sales of CHF 9.8 billion in 2014. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. Business activities are organized into four specialized Business Units that mirror DKSH fields of expertise: Consumer Goods, Healthcare, Performance Materials, and Technology. In 2015, DKSH celebrates its 150th anniversary. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia, and is deeply rooted in communities and businesses across Asia Pacific. With us you can: • Work in an international environment of employees, customers and suppliers • Develop your entrepreneurial mindset with a global and successful company • Grow businesses, expand your professional expertise, excel in your career • Take ownership of what you do, be accountable for outcomes, receive recognition for achievements • Expand your horizon as part of a truly multicultural and diverse team • Impact the daily lives of millions of people around the globe • Work with like-minded people toward one vision • Be a leader as part of a high performance team in a challenging environment Ẩn chi tiết
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DKSH VIETNAM CO., LTD.
Địa chỉ: 5th Floor, Viettel Complex Tower, 285 Cach Mang Thang Tam Street, Ward 12, District 10, Ho Chi Minh City, Vietnam
Quy mô: 1.000-4.999 nhân viên