Claim Officer
Mức lương: 15-20 triệu
Đã hết hạn nộp hồ sơ - 266 lượt xem
Ngày cập nhật: 19/10/2018
Thông Tin Tuyển Dụng
Mô tả công việc
In conjunction with our business development plans, Phu Hung Life Insurance JSC. is currently seeking for potential candidates for the position of Claims Officer as the job description below:
1. Communication:
- Received and handle complaints or queries from customers or agencies.
- Coordinate with relevant departments to co-handle the crisis/incident regarding complaints to recover the trust of customer and prevent crisis repeating.
- Propose changes to business process and other related activities to ensure service standard and enhance service quality of relevant departments and agencies force as well.
- Participate in the analysis report on the complaint for service recovery and prevent crisis occurring. Follow-up, report and close cases as requirement.
- Support programs, projects, ad-hoc tasks, section/ department's activities/duties such as propose development and management of procedures when needed.
2. Administration:
- Adjudicate and process claims in accordance to policies and guidelines; raise clarifications when necessary.
- Plan and organize the processing schedule to ensure timely.
- Prepare and deliver claims letter according to clients and agencies.
- Support in managing inquiries from clients or agencies via email or phone.
- Participate in user acceptance test.
- Prepare monthly report of claim analysis.
- Document and maintain work procedures.
1. Communication:
- Received and handle complaints or queries from customers or agencies.
- Coordinate with relevant departments to co-handle the crisis/incident regarding complaints to recover the trust of customer and prevent crisis repeating.
- Propose changes to business process and other related activities to ensure service standard and enhance service quality of relevant departments and agencies force as well.
- Participate in the analysis report on the complaint for service recovery and prevent crisis occurring. Follow-up, report and close cases as requirement.
- Support programs, projects, ad-hoc tasks, section/ department's activities/duties such as propose development and management of procedures when needed.
2. Administration:
- Adjudicate and process claims in accordance to policies and guidelines; raise clarifications when necessary.
- Plan and organize the processing schedule to ensure timely.
- Prepare and deliver claims letter according to clients and agencies.
- Support in managing inquiries from clients or agencies via email or phone.
- Participate in user acceptance test.
- Prepare monthly report of claim analysis.
- Document and maintain work procedures.
Yêu cầu ứng viên
- College/University graduated, medical background and insurance industry are advantages.
- At least 05 working years experienced in Claim, Underwriting, Policy Service or Customer Service.
- Customer-centric mindset, negotiation, problem solving, analytical thinking and excellent communication.
- Listen actively, proactive, independent, corrective, and flexible.
- Responsible, careful and hard-working.
- Proficiency in Microsoft Office (especially Word & Excel).
- Fair in English skills.
- At least 05 working years experienced in Claim, Underwriting, Policy Service or Customer Service.
- Customer-centric mindset, negotiation, problem solving, analytical thinking and excellent communication.
- Listen actively, proactive, independent, corrective, and flexible.
- Responsible, careful and hard-working.
- Proficiency in Microsoft Office (especially Word & Excel).
- Fair in English skills.
Quyền lợi được hưởng
- Laptop
- Travel Opportunity
- Travel Opportunity
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
PHU HUNG LIFE INSURANCE JOINT STOCK COMPANY
CR3 - 05A, Floor 5, 109 Ton Dat Tien Street, Tan Phu Ward, District 7, HCMC
Người liên hệ: HR Department
CR3 - 05A, Floor 5, 109 Ton Dat Tien Street, Tan Phu Ward, District 7, HCMC
Người liên hệ: HR Department
Phu Hung Life Insurance Joint Stock Company officially entered the Vietnam life insurance market in 2013. Phu Hung Life’s shareholders who include Phu My Hung Corporation, Phu Hung Assurance and CX Technology (CXT) with the direction of the Ting family have a distinguished track record of business success and a ...Chi tiết
Phu Hung Life Insurance Joint Stock Company officially entered the Vietnam life insurance market in 2013. Phu Hung Life’s shareholders who include Phu My Hung Corporation, Phu Hung Assurance and CX Technology (CXT) with the direction of the Ting family have a distinguished track record of business success and a strong legacy of social contribution in Vietnam for 25 years. Phu Hung Life’s purpose is to promote health, wealth and happiness in Vietnam by protecting the financial futures of families and businesses. The company’s aspiration is to be the most preferred life insurer in Vietnam, recommended by families and friends, trusted for financial advice, product, service and support. Operating with four corporate values of Innovation, Efficiency, Substance and Simplicity, Phu Hung life will be a great company to buy from, work for and invest in. We are seeking for highly motivated candidates who are eager for new challenges and career development for our current vacancies. So if you are confident in having excellent experience in insurance industry and wish to work in a good environment to utilize and broaden your professional knowledge, we offer you opportunities that meet your desires. For more information, please visit our website: http://www.phuhunglife.com/en/career Company introduction clip: https://www.youtube.com/watch?v=7MiNg6NOb0o Ẩn chi tiết
Bạn đang xem tin việc làm Claim Officer trong ngành được tuyển dụng tại bởi PHU HUNG LIFE INSURANCE JOINT STOCK COMPANY. PHU HUNG LIFE INSURANCE JOINT STOCK COMPANY đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Claim Officer cách đây lúc 17/11/2018 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
Tìm thêm việc làm
PHU HUNG LIFE INSURANCE JOINT STOCK COMPANY
Địa chỉ: CR3 - 05A, Floor 5, 109 Ton Dat Tien Street, Tan Phu Ward, District 7, HCMC
Quy mô: 100-499 nhân viên
Việc làm tương tự
Claim Officer
Mức lương: 15-20 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ